Customer.guru is an online platform dedicated to enhancing customer satisfaction and business growth through effective Net Promoter Score (NPS) surveys and customer feedback. It provides detailed insights and actionable data, enabling companies to understand and cater to their customers’ needs better. The comprehensive help section guides users on setting up and optimizing their surveys. Suitable for businesses of all sizes, Customer.guru helps foster customer loyalty and improve overall performance. Explore their help page to maximize the benefits of the platform.
Survey Net Promoter Score, get testimonials & product reviews
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Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.
Track segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
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Installation takes 30 seconds
Radically more survey responses thanks to smart follow-ups