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  3. Compare Customer.guru Net Promoter NPS vs OMNI Memberships & Loyalty CRM
Customer.guru Net Promoter NPS logo

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

OMNI Memberships & Loyalty CRM logo

OMNI Memberships & Loyalty CRM

Custom rewards program with points campaigns for your store

Customer.guru Net Promoter NPS logo

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

OMNI Memberships & Loyalty CRM logo

OMNI Memberships & Loyalty CRM

Custom rewards program with points campaigns for your store

Rating

Rating

195 Reviews
7.4
21 Reviews
9.1

Pricing

Pricing

  • $50-$250 / Month
  • Free Plan Available
Try for Free More info
  • $49-$650 / Month
  • 30 Days Free Trial
Try for Free More info

Features

Features

  • Quick installation
  • Embed testimonials
  • Segmented satisfaction tracking
  • Product-based satisfaction analysis
  • Time-specific feedback
  • Order-frequency insights
  • Geographic feedback analysis
  • Trend discovery
  • Increased survey responses
  • Gift with purchase
  • Repeat purchases
  • Vip tiers
  • Free products
  • Pos integration
  • Erp integration
  • Points expiry
  • Order value increase
  • Points campaigns
  • Pay with points
  • O2o campaigns
  • Shopify flow campaigns

Screenshots

Screenshots

Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot
OMNI Memberships & Loyalty CRM screenshot OMNI Memberships & Loyalty CRM screenshot OMNI Memberships & Loyalty CRM screenshot OMNI Memberships & Loyalty CRM screenshot
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OMNI Memberships & Loyalty CRM screenshot OMNI Memberships & Loyalty CRM screenshot OMNI Memberships & Loyalty CRM screenshot OMNI Memberships & Loyalty CRM screenshot OMNI Memberships & Loyalty CRM screenshot

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Pros

Pros

  • Quick installation process taking only 30 seconds
  • Increased survey response rates due to smart follow-ups
  • Ability to embed testimonials and reviews for better visibility
  • Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
  • Helps discover trends in customer opinions
  • Customizable and branded loyalty and rewards program designed to encourage repeat purchases and increase order value
  • Dynamic and engaging features like VIP tiers, points, pay with points, gift with purchase, and free products
  • Simple setup and management from Shopify backend or Shopify POS
  • Integrates with both Shopify POS and third-party POS or ERP systems
  • Transforms the Shopify customer 'My Account' page into a dynamic loyalty account
  • Automated points campaigns and Shopify Flow campaigns available
  • Positive user reviews highlighting easy setup, innovative and user-friendly interface, and seamless integration
  • Professional and supportive consultants for implementation and support
  • Deep integration with Klaviyo for personalized customer communication
  • Capable of handling online and offline loyalty and reward systems through CRM integration

Cons

Cons

  • Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
  • Some potential users might find the features too basic or not sufficiently customizable for their needs

Categories

Categories

Launched

Launched

Aug 30, 2016
Aug 15, 2023

Developer

Developer

Built by Customer.guru

Apps:

1

Average Rating:

4.5

Reviews:

195

Built by Wave Commerce

Apps:

4

Average Rating:

4.9

Reviews:

57

Make Your Choice

Make Your Choice

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