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Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

tawk.to Live Chat logo

tawk.to Live Chat

Monitor and chat with site visitors in real time.

Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

tawk.to Live Chat logo

tawk.to Live Chat

Monitor and chat with site visitors in real time.

Rating

Rating

656 Reviews
9.1
239 Reviews
1.9

Pricing

Pricing

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
Try for Free More info
  • Free App
  • Free Plan Available
Try for Free More info

Features

Features

  • Social media integration
  • Live chat
  • Chatbot automation
  • Real-time visitor tracking
  • Cross-device support
  • Shared inbox
  • Cart saver
  • Targeted chats
  • 24/7 support
  • Crm integration
  • Order management
  • Ticketing system
  • Real-time chat
  • Knowledge base
  • Canned responses
  • Unlimited messaging
  • Mobile connectivity
  • Personalized greetings
  • Unlimited agents

Screenshots

Screenshots

Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot
+ 1 more
Chatra — Live Chat & Chatbot screenshot
tawk.to Live Chat screenshot tawk.to Live Chat screenshot tawk.to Live Chat screenshot tawk.to Live Chat screenshot
+ 2 more
tawk.to Live Chat screenshot tawk.to Live Chat screenshot

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Pros

Pros

  • Boosts engagement and drives sales
  • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
  • Allows cross-selling products to increase average order value
  • Proactively reaches out to customers stuck at checkout
  • Enables sending targeted chats and providing 24/7 automated customer support
  • Connects social and email channels to manage all conversations from one spot
  • Intuitive interface for seamless integration
  • Real-time insights into visitor activity on the website
  • Available on Windows, Mac, Android, and iOS
  • Monitor and chat with site visitors in real time
  • Unlimited messaging, ticketing, and agent seats
  • Multi-platform support including iOS, Android, Windows, and Mac OSX
  • Seamless integration with Shopify store
  • Comprehensive features including CRM, knowledge base, and ticketing system
  • Ability to view and manage Shopify orders directly from chats and tickets
  • Personalize greetings with triggers based on location, past visits, and more
  • Canned 'shortcut' message templates for fast and accurate responses
  • Manage unlimited customers and organizations in CRM
  • 24x7 live assistance from support team

Cons

Cons

  • Instances of the app suddenly stopping to work after long-term use
  • Customer support perceived as ineffective
  • Potential disruptions could lead to hassle for both users and their customers
  • May require some time to fully understand and utilize all features
  • Potential for frequent notifications if not properly configured
  • Reliance on continuous internet connection for real-time interaction
  • May require regular updates to maintain compatibility and performance
  • Possible integration complexities with certain custom Shopify setups

Categories

Categories

Launched

Launched

Oct 28, 2015
Nov 15, 2015

Developer

Developer

Built by Roger Wilco LLC

Apps:

1

Average Rating:

4.8

Reviews:

656

Built by tawk.to

Apps:

1

Average Rating:

3.7

Reviews:

239

Make Your Choice

Make Your Choice

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