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Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

iF Returns & Exchanges logo

iF Returns & Exchanges

Transform returns into exchanges and new sales

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

iF Returns & Exchanges logo

iF Returns & Exchanges

Transform returns into exchanges and new sales

Rating

Rating

236 Reviews
9.1
28 Reviews
7.9

Pricing

Pricing

  • $155-$340 / Month
Try for Free More info
  • Free App
  • Free Plan Available
Try for Free More info

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Customizable branding
  • Transforms returns into sales
  • Presents full product catalog
  • Automates refunds
  • Streamlines customer service
  • Triggers-based automation
  • Configurable return options
  • Country-specific configurations
  • Offers negotiated carrier rates
  • Integrates with carriers
  • Optimizes operational costs
  • Generates refunds/exchanges
  • Automates re-stocking
  • Syncs with 3pl/wms/erp
  • Full traceability of process

Screenshots

Screenshots

Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
+ 2 more
Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot
+ 2 more
iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Transforms returns into sales opportunities by incentivizing exchanges or new purchases through a full product catalog presentation
  • Automates refunds and streamlines customer service with full traceability and detailed process information
  • Customizable portal features allow for different return and refund options depending on the client or country
  • Integration with carriers or usage of negotiated rates provides over 200,000 drop-off points worldwide, enhancing logistics flexibility
  • Automation of refunds, exchanges, and re-stocking through rules and triggers can optimize operational efficiency
  • Synchronizes seamlessly with 3PL (Third-Party Logistics), WMS (Warehouse Management System), or ERP (Enterprise Resource Planning) systems, ensuring smooth operations
  • Enables configuration of branding and return policies to provide a consistent brand-like experience

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues
  • The complexity of configuration and integration might require technical expertise, which could be challenging for smaller businesses
  • Dependence on external carriers and 3PL may introduce vulnerabilities and reliance on third-party service quality
  • Initial setup costs and time investment could be significant, particularly if extensive customization is necessary

Categories

Categories

Launched

Launched

May 26, 2021
Oct 17, 2023

Developer

Developer

Built by Loop

Apps:

1

Average Rating:

4.7

Reviews:

236

Built by iF returns

Apps:

1

Average Rating:

4.8

Reviews:

28

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