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Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ReturnX: Returns & Exchanges logo

ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ReturnX: Returns & Exchanges logo

ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Rating

Rating

236 Reviews
9.1
43 Reviews
8.2

Pricing

Pricing

  • $155-$340 / Month
Try for Free More info
  • $39-$169 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Automated return labels
  • Self-serve options
  • Custom branded portal
  • Refund via gift card
  • Major logistics integration
  • Actionable return insights
  • Custom rules engine
  • Flexible refund options
  • Ai-driven analytics
  • Automated shipment creation
  • Self-service returns page
  • Email notifications

Screenshots

Screenshots

Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
+ 2 more
Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot
+ 6 more
ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Automated return labels simplify the return process
  • Self-serve options reduce customer anxiety and increase satisfaction
  • Custom branded portal enhances brand consistency and customer loyalty
  • Seamless integration with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS, and USPS offers flexibility
  • Actionable insights with return reasons help improve products and services
  • Flexible refund options, including refund via gift card, provide convenience for customers
  • AI analytics for better insights from requests, images, and comments
  • Custom rules engine to enforce return and refund policies efficiently
  • Automated return shipment creation saves time
  • Highly recommended by users for its efficiency and user-friendliness

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues
  • The app relies heavily on integrations, so issues with logistics partners may affect performance
  • Advanced features and customization might require a learning curve for some users
  • Potential dependency on AI analytics for insights might not be suitable for all businesses

Categories

Categories

Launched

Launched

May 26, 2021
Apr 26, 2023

Developer

Developer

Built by Loop

Apps:

1

Average Rating:

4.7

Reviews:

236

Built by Hyperr Labs

Apps:

2

Average Rating:

4.9

Reviews:

47

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