Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Rating

Rating

148 Reviews
9.2
91 Reviews
9.1

Pricing

Pricing

  • $11.99-$149 / Month
  • 7 Days Free Trial
  • $49-$479 / Month
  • 14 Days Free Trial

Features

Features

  • Shopify integration
  • Branded return portal
  • Custom return solutions
  • Timely notifications
  • Return shipping labels
  • Auto refunds
  • Video uploading
  • Auto request approval
  • Store credit options
  • Automate returns
  • Shipping label automation
  • Revenue retention
  • Offer exchanges
  • Custom portal design
  • Policy rule configurations
  • Personalised return flow
  • Peer-to-peer returns

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Pros

Pros

  • Generous free plan allowing full utilization of the app's features without financial burden
  • Exceptional customer support team, praised for their quick responses and dedication to helping users
  • Seamlessly integrates with Shopify while auto-syncing return status to the platform
  • Branded return portal and automated notifications to keep customers updated
  • Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
  • Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
  • Exclusive feature of video uploading for returns and exchanges
  • Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
  • Multiple users noted the app as easy to set up and customize
  • Receptive and open to user feedback and suggestions for improvements
  • Reliability and ease of use confirmed by multiple users
  • Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
  • Highly customizable portal design and integration, offering flexibility to meet specific business needs
  • Enhances customer experience by automating updates and simplifying the return process
  • Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
  • Provides valuable support and customer service, with responsive and helpful staff
  • Enables peer-to-peer returns, adding an additional sales channel
  • Cost-effective by reducing warehousing costs and promoting environmental sustainability
  • Offers smooth onboarding and integration for a seamless transition
  • In-depth analytics and user-friendly UI improve decision-making and efficiency

Cons

Cons

Launched

Launched

Mar 12, 2023
Feb 24, 2020

Developer

Developer

Apps:

4

Average Rating:

4.9

Reviews:

1,537

Apps:

2

Average Rating:

2.5

Reviews:

91

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