Compare Synctrack: Returns & Exchanges vs 8returns ‑ Returns portal

Name: 8returns ‑ Returns portal
Brand: 8returns - Returns Platform

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

Rating

116 Reviews

9.1

31 Reviews

9.1

Pricing

Install App More info

Features

Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
Video uploading
Auto request approval

Store credit
Self-service platform
Customizable portal
Qr codes
Automate returns
Dynamic rules
Return labels
Exchange options
Return monitoring
Return analytics

Screenshots

Synctrack: Returns & Exchanges screenshot

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Pros

Generous free plan allowing full utilization of the app's features without financial burden
Exceptional customer support team, praised for their quick responses and dedication to helping users
Seamlessly integrates with Shopify while auto-syncing return status to the platform
Branded return portal and automated notifications to keep customers updated
Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
Exclusive feature of video uploading for returns and exchanges
Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
Multiple users noted the app as easy to set up and customize
Receptive and open to user feedback and suggestions for improvements
Reliability and ease of use confirmed by multiple users

Automates returns and refunds, saving time and money
Self-service returns platform enhances customer satisfaction
Enables customers to independently register returns
Provides a centralized platform to track and monitor returns
Customizable returns portal to align with brand identity
Supports various options such as exchanges, store credit, and QR code returns
Offers dynamic rules for flexible return conditions, accommodating different regions
Provides key return analytics for better insights
Automated creation of return labels and QR codes simplifies the return process

Cons

Potential for complexity in setting up dynamic rules for varied return conditions
Dependency on the platform for managing returns might reduce direct customer interaction
Requires integration with existing systems, which could be challenging for some businesses

Launched

Mar 12, 2023

Oct 18, 2022

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by 8returns - Returns Platform

Apps:

Average Rating:

Reviews:

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Compare Synctrack: Returns & Exchanges vs 8returns ‑ Returns portal

Synctrack: Returns & Exchanges

8returns ‑ Returns portal

Synctrack: Returns & Exchanges