Ctx: WhatsApp Chat + Marketing

Support on whatsapp chat & recover abandoned carts with Chatix

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Ctx: WhatsApp Chat + Marketing

Support on whatsapp chat & recover abandoned carts with Chatix

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

750 Reviews
9.1
168 Reviews
5.5

Pricing

Pricing

  • $8.99-$24.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Abandoned cart recovery
  • Order tracking
  • Whatsapp chat widget
  • Cod verification
  • Shared inbox
  • Automated messages
  • Order confirmation
  • Review requests
  • Mobile app
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

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Pros

Pros

  • Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us
  • Manual & Automated WhatsApp Chat messages for various functions (eg, Abandoned Checkout Recovery, Order Confirmation)
  • Mobile app for manual abandoned cart recovery
  • WhatsApp marketing using WhatsApp Business API with ready-to-use templates and custom templates
  • Shared Inbox/chat panel to support and answer customer queries
  • Chrome Extension for Web WhatsApp to recover abandoned carts and confirm orders
  • User-friendly interface as highlighted in user reviews
  • 30-day free trial period to explore features
  • Highly responsive and helpful dedicated support team
  • Hands-on support approach to solve specific customer problems
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Launched

Launched

Jun 08, 2015
Jul 13, 2021

Developer

Developer

Apps:

17

Average Rating:

3.9

Reviews:

1,955

Apps:

2

Average Rating:

4.2

Reviews:

454

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