CW: WhatsApp Marketing & SMS

SMS & WhatsApp marketing for Subscriber Growth & Retention

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

CW: WhatsApp Marketing & SMS

SMS & WhatsApp marketing for Subscriber Growth & Retention

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

405 Reviews
9.2
168 Reviews
5.5

Pricing

Pricing

  • $36-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Engage buyers
  • Pre-approved templates
  • Send sms notifications
  • Reactivate inactive customers
  • Collect feedback
  • Targeted segments
  • Automate cart recovery
  • Send whatsapp campaigns
  • Subscriber list growth
  • Increase customer retention
  • 1-on-1 conversations
  • Opt-in popups
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

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Pros

Pros

  • Automates abandoned cart recovery
  • Reactivates old and inactive customers
  • Sends SMS notifications and WhatsApp marketing campaigns
  • Helps grow subscriber list
  • Increases customer retention
  • Provides 1-on-1 SMS and WhatsApp conversations
  • Offers pre-approved templates for campaigns
  • Includes powerful opt-in popups
  • Allows sending scratch card links to engage buyers
  • Supports targeted segments for increased sales
  • Enables feedback collection through WhatsApp and SMS notifications
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • No dedicated application; requires browser refresh for new notifications
  • Glitchy and non-automated conversation experience in WhatsApp browser
  • Integration with Judgeme app has functionality issues
  • Unhelpful customer support
  • Abrupt pricing changes and access restrictions
  • Overall poor customer support experience
  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Launched

Launched

Jan 16, 2017
Jul 13, 2021

Developer

Developer

Apps:

4

Average Rating:

4.6

Reviews:

1,063

Apps:

2

Average Rating:

4.2

Reviews:

454

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