Where Knowledge Meets Innovation
Wix Apps
Ecwid Apps
BigCommerce Apps
AI Agents
CW: WhatsApp Marketing & SMS
SMS & WhatsApp marketing for Subscriber Growth & Retention
Interakt ‑ WhatsApp Marketing
Recover abandoned carts and improve WhatsApp customer support
CW: WhatsApp Marketing & SMS
SMS & WhatsApp marketing for Subscriber Growth & Retention
Interakt ‑ WhatsApp Marketing
Recover abandoned carts and improve WhatsApp customer support
Rating
Rating
7.7
1.9
Pricing
Pricing
Features
Features
- Engage buyers
- Pre-approved templates
- Send sms notifications
- Reactivate inactive customers
- Collect feedback
- Targeted segments
- Automate cart recovery
- Send whatsapp campaigns
- Subscriber list growth
- Increase customer retention
- 1-on-1 conversations
- Opt-in popups
- Automated reminders
- Order updates
- Bulk campaigns
- Double confirmation
- Shared team inbox
- Green tick
- Chat widget
- Auto-replies
Pros
Pros
- Automates abandoned cart recovery
- Reactivates old and inactive customers
- Sends SMS notifications and WhatsApp marketing campaigns
- Helps grow subscriber list
- Increases customer retention
- Provides 1-on-1 SMS and WhatsApp conversations
- Offers pre-approved templates for campaigns
- Includes powerful opt-in popups
- Allows sending scratch card links to engage buyers
- Supports targeted segments for increased sales
- Enables feedback collection through WhatsApp and SMS notifications
- Automated WhatsApp reminders for abandoned carts with a checkout link
- CoD double confirmation flow on WhatsApp to reduce RTOs
- Automated WhatsApp confirmations for order placement, shipment, and cancellation
- WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
- Auto-replies configuration for answering customer FAQs on WhatsApp
- Bulk WhatsApp campaigns for product announcements and discounts
- Shared team inbox for better management of incoming customer chats
- Option to obtain a WhatsApp Green Tick for improved credibility
Cons
Cons
- No dedicated application; requires browser refresh for new notifications
- Glitchy and non-automated conversation experience in WhatsApp browser
- Integration with Judgeme app has functionality issues
- Unhelpful customer support
- Abrupt pricing changes and access restrictions
- Overall poor customer support experience
- Issues with prolonged billing even after service migration
- Poor customer support as indicated by users
- Complex platform not easy to use
- Lack of options for retargeting abandoned carts or sending order notifications
- Potential for being a waste of money and time as expressed by some users
Categories
Categories
Launched
Launched
Jan 16, 2017
Jul 13, 2021
Developer
Developer
Apps:
4
Average Rating:4.6
Reviews:1,075
Apps:
2
Average Rating:3.9
Reviews:462
