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Yotpo: Loyalty Rewards Program

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Happy Birthday Emails by UW

Deepen customer loyalty by celebrating customer Birthdays

Yotpo: Loyalty Rewards Program

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Happy Birthday Emails by UW

Deepen customer loyalty by celebrating customer Birthdays

Rating

Rating

878 Reviews
8.9
138 Reviews
8.2

Pricing

Pricing

  • $199-$799 / Month
  • Free Plan Available
  • $10-$40 / Month
  • 28 Days Free Trial

Features

Features

  • Detailed analytics
  • No-code customization
  • Agile loyalty platform
  • Out-of-the-box campaigns
  • Vip tiers system
  • Tiered loyalty program
  • Customizable email templates
  • Analytics dashboard
  • Birthday email automation
  • Customer birthday tracking
  • Personalized discounts
  • Scheduled sending times
  • Birthday reminder notifications

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Pros

Pros

  • Simplifies customer loyalty and retention
  • No development needed to launch and manage the program
  • Customers can earn and redeem points through 20+ out-of-the-box campaigns
  • Detailed analytics for understanding consumer behavior and decisions
  • Ability to monitor and evaluate ROI, AOV, LTV, and more
  • Customizable, with no coding required
  • Motivates repeat purchases and engagement with diverse rewards and VIP tiers
  • Tiered program deployment based on points, spend, purchases, or referrals
  • Creates a cohesive loyalty experience, not just a program
  • Enhances customer retention by personalizing marketing efforts with birthday emails
  • Cost-effective loyalty program suitable for Shopify merchants of any size
  • Provides crucial zero-party data for targeted marketing campaigns and deeper customer insights
  • Encourages a continuous cycle of engagement by celebrating customers' birthdays

Cons

Cons

  • Negative impact after switching from another loyalty app (as reported in one review)
  • Higher cost compared to competing solutions (as noted in one review)
  • Some users may experience a loss of engagement from existing users after switching (as noted in one review)
  • The benefit of the app heavily depends on the accuracy of the birthday data collected
  • Relies on email open rates which can vary by industry and customer base
  • May not be as effective for businesses with a one-time purchase model
  • Potential for discount abuse if not properly managed

Launched

Launched

Jul 27, 2015
Jun 22, 2017

Developer

Developer

Apps:

1

Average Rating:

4.6

Reviews:

878

Apps:

6

Average Rating:

4.7

Reviews:

375

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