Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Happy Birthday by Union Works

Deepen customer loyalty by celebrating customer Birthdays

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Happy Birthday by Union Works

Deepen customer loyalty by celebrating customer Birthdays

Rating

Rating

1,961 Reviews
9.4
192 Reviews
9.1

Pricing

Pricing

  • $24.99-$499 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $10-$40 / Month
  • 28 Days Free Trial

Features

Features

  • App integrations
  • Discount stacking
  • Automated notifications
  • Loyalty page generator
  • Pos integration
  • Loyalty programs setup
  • Vip tiers management
  • Rewards customization
  • Customizable email templates
  • Analytics dashboard
  • Birthday email automation
  • Customer birthday tracking
  • Personalized discounts
  • Scheduled sending times
  • Birthday reminder notifications

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Pros

Pros

  • Easy to set up loyalty programs, VIP tiers, and rewards
  • Compatible with POS systems for a seamless in-store and online experience
  • Automated email notifications and app integrations
  • Offers a wide variety of reward and discount types
  • Manageable customer tiers, points, and missions with data export/import options
  • Positive customer service experiences repeatedly praised in reviews
  • Useful customer service chat feature that provides immediate support
  • Highly customizable with options for badges, cash back, coupons, and more
  • Enhances customer retention by personalizing marketing efforts with birthday emails
  • Cost-effective loyalty program suitable for Shopify merchants of any size
  • Provides crucial zero-party data for targeted marketing campaigns and deeper customer insights
  • Encourages a continuous cycle of engagement by celebrating customers' birthdays

Cons

Cons

  • Some features are marked as 'Coming Soon' and have not been added for a long time
  • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
  • Limited functionality with the referral program – cannot offer points for referrals, only discounts
  • Point balance function does not work with Shopify New account type
  • Some users feel the app's abilities are minimal for a rewards program
  • Coupons under the Reward list code do not show the actual amount of the coupon
  • The benefit of the app heavily depends on the accuracy of the birthday data collected
  • Relies on email open rates which can vary by industry and customer base
  • May not be as effective for businesses with a one-time purchase model
  • Potential for discount abuse if not properly managed

Launched

Launched

Jun 27, 2021
Jun 22, 2017

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

1,961

Apps:

6

Average Rating:

4.8

Reviews:

499

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