Compare CW: WhatsApp Marketing & SMS vs DC WhatsApp Marketing+Helpdesk

CW: WhatsApp Marketing & SMS

SMS & WhatsApp marketing for Subscriber Growth & Retention

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

CW: WhatsApp Marketing & SMS

SMS & WhatsApp marketing for Subscriber Growth & Retention

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

409 Reviews

8.8

159 Reviews

9.2

Pricing

Install App More info

Features

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

+ 2 more

DC WhatsApp Marketing+Helpdesk screenshot

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Pros

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Mar 29, 2025

Developer

Built by Shipway

Apps:

Average Rating:

4.7

Reviews:

1,068

Built by DelightChat

Apps:

Average Rating:

4.9

Reviews:

159

Make Your Choice

Install App More info View alternatives

Compare CW: WhatsApp Marketing & SMS vs DC WhatsApp Marketing+Helpdesk

CW: WhatsApp Marketing & SMS

DC WhatsApp Marketing+Helpdesk

CW: WhatsApp Marketing & SMS