Compare POWR: Live Chat vs Reamaze Live Chat Helpdesk CRM

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

Rating

136 Reviews

7.6

262 Reviews

9.1

Pricing

Try for Free More info

Features

Customizable design
Automated messages
Instant live chat
Custom chat settings
Mobile notifications

Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
Ai-powered live chat
Satisfaction surveys
Status pages

Screenshots

+ 1 more

Reamaze Live Chat Helpdesk CRM screenshot

+ 8 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Provides real-time customer support via Facebook Messenger
Easy installation directly into Shopify without any coding required
Allows customization to match personal branding
Automated chat initiation enhances user experience
Instant notifications to promptly address customer inquiries
Helps in staying competitive, closing more sales, and retaining customers
Customizable chat settings, including triggers, delay, bubble icon, and button text
Option to set an automated personal message upon starting a chat
Fully customizable design, including avatar, colors, shape, and position

AI-powered helpdesk and live chat optimized for sales
Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
Ability to unify email, social, SMS, and voice conversations in a single inbox
Directly manage, modify, and create Shopify orders within customer support and chats
AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
Automation of common tasks and patterns with data and rules to save time
Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged

Cons

Dependence on Facebook Messenger may not suit all businesses
Potential privacy concerns associated with Facebook's platform
Limited to Shopify integration, potentially excluding other e-commerce platforms
May require continuous active monitoring to respond quickly

May require a learning curve to set up and optimize AI functionalities
Potential integration issues with non-Shopify platforms
Could be expensive for small businesses
Dependent on the reliability of AI algorithms which may need fine-tuning
Some users might find the unified inbox overwhelming if not managed properly

Launched

Dec 01, 2017

Mar 31, 2014

Developer

Built by POWR.io

Apps:

Average Rating:

4.4

Reviews:

5,201

Built by Reamaze

Apps:

Average Rating:

4.5

Reviews:

262

Make Your Choice

Try for Free More info View alternatives

Compare POWR: Live Chat vs Reamaze Live Chat Helpdesk CRM

POWR: Live Chat

Reamaze Live Chat Helpdesk CRM

POWR: Live Chat

Reamaze Live Chat Helpdesk CRM

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

Send this compare to my inbox

Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by POWR.io

Built by Reamaze

Make Your Choice

Make Your Choice