Compare Zigpoll Customer Surveys vs Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Rating

469 Reviews

8.2

163 Reviews

8.2

Pricing

Install App More info

Features

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

Unlimited surveys
Post-purchase surveys
Customizable surveys
Intuitive ui
Zero-party data
Marketing optimization
Customer satisfaction
Multiple survey types
Multi-question surveys
Flexible publishing

Screenshots

+ 1 more

Grapevine Post Purchase Survey screenshot

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Pros

Fast-loading and multilingual
Fully customizable and no-code setup
Integrates seamlessly with Shopify and marketing stacks
Gathers zero-party data with AI analytics
Helps optimize business roadmap, marketing spend, and conversion rates
Advanced post-purchase surveys with high response rates
Localizes for multiple languages
Facilitates abandoned checkout campaigns to recover carts
Connects survey responses to Shopify customer and order dashboards
Provides excellent customer support
Highly intuitive and easy-to-use interface
Flexibility in survey delivery methods
Actionable insights from gathered data
Doesn't slow down the store
Responsive and helpful support team, including personalized assistance from the founder

Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.

Cons

Some users may need support to fully utilize all functions
Complexity may require time to get accustomed to all features
Limitations on the number of emails that can be sent per month

Potential complexity with multi-question surveys: May overwhelm some users or respondents.
Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
Possible integration issues: No information on compatibility with other systems or platforms.

Launched

Apr 22, 2019

Aug 16, 2017

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Union Works Apps

Apps:

Average Rating:

Reviews:

371

Make Your Choice

Install App More info View alternatives

Compare Zigpoll Customer Surveys vs Grapevine Post Purchase Survey

Zigpoll Customer Surveys

Grapevine Post Purchase Survey

Zigpoll Customer Surveys