Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Rating

Rating

384 Reviews
9.3
24 Reviews
9.1

Pricing

Pricing

  • $25-$50 / Month
  • 28 Days Free Trial

Features

Features

  • Customizable forms
  • Shopify integration
  • Ai-driven analytics
  • No-code setup
  • Abandoned checkout recovery
  • Email and sms delivery
  • Multilingual surveys
  • Segmentation options
  • Rule-based questions
  • Ai-powered dashboard
  • Actionable recommendations
  • Attribution insights
  • Brand sentiment analysis
  • User discovery feedback
  • Submission reports

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Pros

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder
  • Cost-effective solution compared to other platforms
  • Easy to set up and use, with quick installation
  • Provides valuable insights into customer base, marketing efforts, and site issues
  • AI-powered dashboard with actionable recommendations
  • Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
  • Good customer support and responsiveness post-implementation
  • No performance impact on the store, as officially tested by Shopify

Cons

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month
  • Limited user feedback available for comprehensive analysis
  • Potential learning curve for utilizing AI-powered analytics optimally

Launched

Launched

Apr 22, 2019
Jul 21, 2021

Developer

Developer

Apps:

2

Average Rating:

5

Reviews:

484

Apps:

1

Average Rating:

5

Reviews:

24

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