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  3. Compare BestChat: AI Chatbot+Live Chat vs Willdesk: Live Chat&AI Chatbot
BestChat: AI Chatbot+Live Chat logo

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

BestChat: AI Chatbot+Live Chat logo

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Rating

Rating

215 Reviews
8.7
814 Reviews
9.2

Pricing

Pricing

  • $10-$60 / Month
  • Free Plan Available
Install App More info
  • $16.9-$149.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Unlock Deals
Install App More info

Features

Features

  • Real-time live chat
  • Browsing history tracking
  • Multiple store identification
  • Chatbot functionality
  • Pre-set q&a
  • Multiple language support
  • Cross-platform compatibility
  • Extensive integrations
  • Custom brand display
  • Weekly updates
  • Social media integration
  • Customizable interface
  • Mobile app support
  • Order tracking
  • Email marketing integration
  • Chatbot automation
  • Shopify flow integration
  • Faq integration
  • Help center support
  • Multi-channel communication
  • Ticket management
  • Multiple stores support
  • Parcel tracking
  • Dropship management
  • Branded widgets
  • Sales live chat
  • Efficiency tools
  • Multi-platform inbox
  • Customer analytics

Screenshots

Screenshots

BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot
+ 3 more
BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot
Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot
+ 6 more
Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot

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Pros

Pros

  • Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
  • Smart AI chatbot provides round-the-clock (24/7) customer support
  • Seamless Shopify integration enhances eCommerce operations
  • Self-learning AI improves customer support by understanding products and orders
  • Customizable live chat interface for tailored customer interactions
  • AI-driven insights assist in data analysis and decision-making
  • Smooth transition from chatbot to live agent ensures uninterrupted support
  • Multi-lingual service capability
  • AI help-write function acts as an excellent collaboration assistant
  • Highly intuitive and user-friendly interface
  • Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
  • Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
  • Ticketing system for managing inquiries from multiple social platforms and emails
  • Streamlines Shopify store operations and integrates with Shopify Flow
  • Branded self-service widget with Order Tracking, FAQs, and Contact form
  • Live chat feature to increase sales and efficiency
  • Multi-store integration with customization support (Fonts, FAQs, Style)
  • Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
  • Positive feedback on customer support and ease of use
  • Helpful and competent support team

Cons

Cons

  • No in-depth information available on potential limitations or cons from user comments and description
  • Dependence on continual updates to keep up with evolving business needs
  • Limited user feedback available due to only two reviews provided
  • Initial setup and integration may require assistance from support

Categories

Categories

Launched

Launched

Apr 15, 2025
Apr 15, 2025

Developer

Developer

Built by BestChat

Apps:

2

Average Rating:

4.8

Reviews:

610

Built by Channelwill

Apps:

8

Average Rating:

4.9

Reviews:

21,193

Make Your Choice

Make Your Choice

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