Compare TxtCart: SMS Marketing & AI vs Email & SMS Marketing: Forward

Name: Email &amp; SMS Marketing: Forward
Brand: Shopify

TxtCart: SMS Marketing & AI

Text marketing with AI & SMS alert for abandoned cart recovery

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

TxtCart: SMS Marketing & AI

Text marketing with AI & SMS alert for abandoned cart recovery

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

238 Reviews

9.3

24 Reviews

8.2

Pricing

Install App More info

Features

Real-time analytics
Abandoned cart recovery
Customer segmentation
2-way conversational sms
Ai-driven text marketing
Sms alerts and follow-ups
Compliant sms subscriber list
Sms automation
Conversational commerce
1-click shopify data syncing
Ai-powered sms flows

Pre-built templates
Drag-and-drop editor
Campaign analytics
Sms campaigns
Email promotions
Customizable automations
Deliverability meter

Screenshots

+ 2 more

Email & SMS Marketing: Forward screenshot

+ 1 more

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Pros

Effective for cart recovery with 2-way SMS conversations
Increases conversion rates and boosts ROI through text marketing
Helps grow a compliant SMS marketing subscriber list
Uses AI to power SMS automation and conversational commerce
Built-in SMS compliance features and real-time analytics in the dashboard
Ease of use with 1-click data syncing to Shopify
Supports SMS flows for winback, pop-ups, and more

Powerful segmentation engine for targeted marketing
Customizable automations for better campaign management
Easy-to-use drag-and-drop design editor
Prebuilt templates to speed up campaign creation
Detailed campaign analytics for performance tracking
24x7 support with dedicated success managers
No limit on the number of contacts; pay for usage only
Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
Segmentation based on order history, geography, and campaign behavior
Deliverability Meter to ensure emails land in inboxes

Cons

High commission rate of 20% on all sales, whether attributed directly to TxtCart or not
Aggressive attribution tactics leading to potential overcharges
Poor customer support experiences reported
Charges commission on orders even if customers do not use TxtCart's discount codes
Complexity in understanding billing and attribution policies

Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Feb 01, 2021

Jan 12, 2023

Developer

Built by TxtCart

Apps:

Average Rating:

4.9

Reviews:

238

Built by Shopify

Apps:

1475

Average Rating:

2.9

Reviews:

42,880

Make Your Choice

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Compare TxtCart: SMS Marketing & AI vs Email & SMS Marketing: Forward

TxtCart: SMS Marketing & AI

Email & SMS Marketing: Forward

TxtCart: SMS Marketing & AI