Compare Peek! ‑ Better Replay & Survey vs Popcorn Replay Customer Visits

Name: Popcorn Replay Customer Visits
Brand: Conversion Bear

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Popcorn Replay Customer Visits

Watch your customers in action! Replay session recordings.

Rating

601 Reviews

40 Reviews

6.7

Pricing

Install App More info

Features

Post-purchase surveys
Session replay
Customer surveys
User behavior insights
Ecommerce segmentation

Track customer behavior
Watch live sessions
Identify layout issues
Evaluate new ideas
Capture browser data
Mobile playback
Password-protected sharing
Save favorite videos

Screenshots

Peek! ‑ Better Replay & Survey screenshot

+ 2 more

Popcorn Replay Customer Visits screenshot

+ 2 more

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Pros

Provides detailed session recordings including browser, session length, location, and timestamp
Helps analyze customer behavior to improve website elements and increase sales
Simple surveys can be integrated seamlessly into the checkout page to gather customer feedback
Easy-to-read insights and e-commerce specific segmentation
Allows direct communication with customers to spot pain points and improve performance
Helps convert visitors into customers by understanding user experience (UX)
Centralized survey responses to better understand user feedback
Highly praised customer service
Offers extra sessions for free upon request

Allows you to see your store through your customers' eyes by recording live sessions on any device
Helps identify and fix design and layout issues
Enables evaluation of new ideas and making data-driven decisions
Captures detailed session information including browser, location, device, and OS
Mobile friendly: view session recordings on mobile devices
Facilitates team collaboration through password-protected sharing of recordings
Ability to save favorite videos for later reference and comparison

Cons

Potential privacy concerns for customers being recorded
May require significant storage for recording and storing multiple sessions
Could become time-consuming to review extensive session recordings
May require advanced analysis to interpret the insights effectively
Possible performance impact on the store while recording sessions

Launched

Mar 19, 2019

Jul 29, 2020

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by Conversion Bear

Apps:

Average Rating:

4.6

Reviews:

808

Make Your Choice

Install App More info View alternatives

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Compare Peek! ‑ Better Replay & Survey vs Popcorn Replay Customer Visits

Peek! ‑ Better Replay & Survey

Popcorn Replay Customer Visits

Peek! ‑ Better Replay & Survey