Popcorn Replay Customer Visits is an app that allows you to record live sessions of your store as experienced by your customers on any device. This enables you to identify and correct design issues, test new ideas, and make informed decisions. The screen recording feature includes details like browser, location, device, and OS for each session, providing key insights into customer behavior.
- Session Recording: Allows you to see your store through your customers' eyes by capturing live sessions on any device.
- Comprehensive Insights: Each session captures browser, location, device, and OS to give a well-rounded view of customer interactions.
- Mobile Friendly: Enjoy the convenience of reviewing session recordings on your mobile device for quick access.
- Collaborative Sharing: Share recordings with your team via password-protected pages for collaborative discussions.
- Easy Reference: Save favorite videos for later reference and comparison, assisting in effective decision-making.
The app's outstanding advantages, based on user reviews, include its exceptional capability to provide clear visual insights into user behavior, significantly improving the understanding of customer experience. Users have praised its ease of use, reliability, and the actionable data it provides, which helps store owners make impactful design decisions quickly.