Compare Sendvio: Email Marketing & SMS vs Email & SMS Marketing: Forward

Name: Email &amp; SMS Marketing: Forward
Brand: Shopify

Sendvio: Email Marketing & SMS

Advanced Email & SMS Marketing, Newsletters, Transactional SMS

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Sendvio: Email Marketing & SMS

Advanced Email & SMS Marketing, Newsletters, Transactional SMS

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

173 Reviews

8.3

24 Reviews

8.2

Pricing

Install App More info

Features

Customer rewards
Localization
Email campaigns
Customizable designs
Ready-made templates
Sms notifications
Advanced automation
Popup forms
Template libraries
Personalized marketing
Revenue reports
Workflow editor
Transactional sms
Campaign performance
Cart recovery

Pre-built templates
Drag-and-drop editor
Campaign analytics
Sms campaigns
Email promotions
Customizable automations
Deliverability meter

Screenshots

Sendvio: Email Marketing & SMS screenshot

+ 3 more

Email & SMS Marketing: Forward screenshot

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Pros

Seamlessly integrates with Shopify, providing a unified platform for managing email and SMS campaigns
Offers multiple template libraries for email marketing campaigns, popup forms, and transactional SMS notifications
Provides a variety of ready-made templates for welcome, cart recovery, customer rewards, and more
Workflow editor for sending email and SMS marketing in each customer's language
Transactional SMS for order confirmation, shipment notifications, and more
Revenue reports for tracking performance of automations, popups, and campaigns
Professional and fully customizable email template designs to enhance branding
Extensive campaign types including abandoned cart, discount promotions, newsletters, and more
Comprehensive management features including analytics, automations, consent collection, localization, and more
Highly praised customer service and support team, with quick and helpful assistance

Powerful segmentation engine for targeted marketing
Customizable automations for better campaign management
Easy-to-use drag-and-drop design editor
Prebuilt templates to speed up campaign creation
Detailed campaign analytics for performance tracking
24x7 support with dedicated success managers
No limit on the number of contacts; pay for usage only
Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
Segmentation based on order history, geography, and campaign behavior
Deliverability Meter to ensure emails land in inboxes

Cons

Difficult to set up for busy individuals or beginners
Support assistants may rush through explanations due to time constraints
Templates are not easily editable and lack basic editing functions like 'back' or 'redo' buttons
Certain automated features such as the abandoned cart automation may not be obvious or easy to locate
Some users experienced poor customer support responses and lack of issue resolution

Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Oct 14, 2013

Jan 12, 2023

Developer

Built by Sendvio

Apps:

Average Rating:

4.9

Reviews:

173

Built by Shopify

Apps:

1636

Average Rating:

2.7

Reviews:

46,790

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Compare Sendvio: Email Marketing & SMS vs Email & SMS Marketing: Forward

Sendvio: Email Marketing & SMS

Email & SMS Marketing: Forward

Sendvio: Email Marketing & SMS