Compare TYDAL Product Reviews App vs Reputon Customer Reviews App

Name: Reputon Customer Reviews App
Brand: Reputon

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Overview

What is TYDAL Product Reviews App?

Tydal is a Shopify product reviews app focused on simplicity and customization. It allows merchants to gather and showcase reviews with flexible design options.

Key Strengths:

Highly customizable review widgets
No coding required for setup
Supports photo and video reviews

What is Reputon Customer Reviews App?

Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.

Key Strengths:

Automated review requests via email
Customizable review widgets
Integration with Google Shopping

Rating

2,506 Reviews

9.5

885 Reviews

9.3

Pricing

Install App More info

Features

Customizable discounts
Review collection automations
Social proof enhancement
Automatic review requests
Customizable app branding
Multiple display options
Photo/video feedback
Modern popup form

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Screenshots

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Pros

Instant addition of social proof via photo, video, and text reviews
Offers customizable discounts for customers leaving reviews
Automatic email requests for post-purchase reviews
Fully customizable branding to match the store's look and feel
Comprehensive display options like photo reviews, video reviews, and star ratings
Multiple review collection methods: automations, custom requests, email requests, import/export
Positive and highly responsive customer service as noted in reviews
Ease of setup and use, as indicated by user feedback
Free version available with substantial features
Ability to migrate reviews from other apps easily via CSV files
Supports multiple languages, enhancing accessibility
Customer service representatives (like Sam and Jamie) frequently mentioned for their exceptional support

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Cons

Some users were not aware initially that the app is free and had to clarify with customer service
No feedback provided in user comments about potential limitations or missing advanced features in the app
Limited feedback available regarding long-term performance impact or integration issues with other tools

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Launched

Feb 24, 2022

Sep 25, 2018

Developer

Built by TYDAL

Apps:

Average Rating:

Reviews:

4,662

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

2,996

Make Your Choice

Install App More info View alternatives

Compare TYDAL Product Reviews App vs Reputon Customer Reviews App

TYDAL Product Reviews App

Reputon Customer Reviews App

TYDAL Product Reviews App