Compare TYDAL Product Reviews App vs Reputon Customer Reviews App

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Rating

4,263 Reviews

9.6

1,431 Reviews

9.1

Pricing

Try for Free More info

Features

Customizable discounts
Review collection automations
Social proof enhancement
Automatic review requests
Customizable app branding
Multiple display options
Photo/video feedback
Modern popup form

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Screenshots

+ 2 more

+ 2 more

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Pros

Instant addition of social proof via photo, video, and text reviews
Offers customizable discounts for customers leaving reviews
Automatic email requests for post-purchase reviews
Fully customizable branding to match the store's look and feel
Comprehensive display options like photo reviews, video reviews, and star ratings
Multiple review collection methods: automations, custom requests, email requests, import/export
Positive and highly responsive customer service as noted in reviews
Ease of setup and use, as indicated by user feedback
Free version available with substantial features
Ability to migrate reviews from other apps easily via CSV files
Supports multiple languages, enhancing accessibility
Customer service representatives (like Sam and Jamie) frequently mentioned for their exceptional support

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Cons

Some users were not aware initially that the app is free and had to clarify with customer service
No feedback provided in user comments about potential limitations or missing advanced features in the app
Limited feedback available regarding long-term performance impact or integration issues with other tools

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Launched

Feb 24, 2022

Sep 25, 2018

Developer

Built by TYDAL

Apps:

Average Rating:

Reviews:

8,884

Built by Reputon

Apps:

Average Rating:

4.8

Reviews:

4,560

Make Your Choice

Try for Free More info View alternatives

Compare TYDAL Product Reviews App vs Reputon Customer Reviews App

TYDAL Product Reviews App

Reputon Customer Reviews App

TYDAL Product Reviews App

Reputon Customer Reviews App

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by TYDAL

Built by Reputon

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