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AfterShip Order Tracking logo

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Tracktor Order Tracking logo

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

AfterShip Order Tracking logo

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Tracktor Order Tracking logo

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

Rating

Rating

4,784 Reviews
6.6
743 Reviews
7.3

Pricing

Pricing

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info
  • $4.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Automated notifications
  • Personalized product recommendations
  • Shipment analytics dashboard
  • Branded tracking pages
  • Ai-powered delivery estimates
  • Centralized shipment dashboard
  • Timely sms/email updates
  • Branded tracking page
  • Real-time tracking
  • Email/sms notifications
  • Custom statuses
  • Package lookup
  • Integrated carriers
  • 3d interactive map

Screenshots

Screenshots

AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot
+ 6 more
AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot AfterShip Order Tracking screenshot
Tracktor Order Tracking screenshot Tracktor Order Tracking screenshot Tracktor Order Tracking screenshot Tracktor Order Tracking screenshot
+ 3 more
Tracktor Order Tracking screenshot Tracktor Order Tracking screenshot Tracktor Order Tracking screenshot

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Pros

Pros

  • Provides live shipment updates via a branded order tracking page and automated notifications
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • Built-in analytics to get insights into shipment status and on-time performance
  • AI-powered estimated delivery dates to reassure anxious customers
  • Branded tracking pages with personalized product recommendations to boost sales
  • Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls
  • High-quality customer support with knowledgeable and responsive team
  • Easy to install and integrate, particularly for Shopify users
  • Highly appreciated customer service, often solving issues quickly
  • Option to remove branding for free, enhancing customization
  • Detailed shipment analytics dashboard for monitoring and analysis
  • Unified dashboard for all shipments, enhancing efficiency of order management
  • Track orders across the globe with over 1,500 integrated carriers
  • Increases customer satisfaction and lowers support costs by preventing 'WISMO' calls
  • Empowers customers to track their own orders and reduces the need for customer support
  • Trigger email/SMS notifications when a package is out for delivery or arrives, keeping customers informed
  • Manage what customers see with a branded tracking page, enhancing the brand experience
  • Access timely tracking insights with a 3D interactive map of all order locations
  • Fully customizable features allow for creativity and flexibility in customer experience

Cons

Cons

  • App is considered expensive by some users
  • Takes time to learn every detail of the app functionality
  • Can be complex to set up due to the extensive customization options
  • Might require ongoing maintenance to keep up with the latest carrier integrations and updates
  • Depending on the scale of usage, could potentially incur additional costs related to SMS/email notifications and customization

Categories

Categories

Launched

Launched

May 08, 2012
Jun 14, 2015

Developer

Developer

Built by AfterShip

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Built by ShopPad Inc.

Apps:

11

Average Rating:

4.7

Reviews:

7,327

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