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Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Rating

Rating

112 Reviews
9
236 Reviews
9.1

Pricing

Pricing

  • Free App
Try for Free More info
  • $155-$340 / Month
Try for Free More info

Features

Features

  • Email notifications
  • Customizable portal
  • Manage returns
  • Flow-based solution
  • Policy customization
  • Embedded public portal
  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns

Screenshots

Screenshots

Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot
+ 1 more
Yanet: Returns and Exchanges screenshot
Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
+ 2 more
Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot

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Pros

Pros

  • Quick and clear flow-based solution for managing returns and exchanges
  • Ability to create customized return and exchange policies for different products and situations
  • Embedded public portal for easy request submission by customers
  • Email notifications keep customers updated at each step of the request
  • Support for customizing portal text, banner, and colors to match store style
  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform

Cons

Cons

  • Customization options for the portal might require contacting support, which can be inconvenient
  • Potential complexity in managing multiple different policies and rules
  • Dependency on email notifications may not suit all customers' preferences
  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues

Categories

Categories

Launched

Launched

Apr 06, 2023
May 26, 2021

Developer

Developer

Built by Yanet

Apps:

5

Average Rating:

4.8

Reviews:

514

Built by Loop

Apps:

1

Average Rating:

4.7

Reviews:

236

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