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Pros
Pros
Quick and simplified shipment process
Creation of DHL Paket labels
Send tracking IDs to customers easily
Manage different shipping accounts
Label creation for domestic and international orders both as single or bulk
Additional DHL delivery services available
Internal communication feature to fast track issues
Positive support feedback - helpful, quick, and effective solutions
Finely control shipping rates with advanced yet simple conditional logic
Hide, show, add to, or subtract from a shipping rate based on a wide variety of variables and conditions including postal codes, SKU, tags, etc
Advanced features like Service Codes, Product Groups, Package Settings, Custom Titles, Combined Rates, % of Product Price, Per Pound, Per Item, etc
Highly rated customer support available via email and phone
Reliable real-time carrier rates
Control over shipping rate titles and how to combine rates
Ability to restrict some products from shipping to certain areas
Detailed settings for each product group
Flexible and easy to express conditional logic with many variables and conditions
Cons
Cons
Requires specific customer account credentials
Not all features available without Shopify CarrierService API
Initial setup may be complex for new customers
Complexity: Setting up detailed conditional shipping rules might be overwhelming for new users
Dependency: High reliance on customer support as seen from the reviews, which might indicate a steep learning curve
Potential for issues: Despite not facing frequent problems, users did report needing support occasionally to resolve issues