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Pros
Pros
Quick and simplified shipment process
Creation of DHL Paket labels
Send tracking IDs to customers easily
Manage different shipping accounts
Label creation for domestic and international orders both as single or bulk
Additional DHL delivery services available
Internal communication feature to fast track issues
Positive support feedback - helpful, quick, and effective solutions
Smooth shipping process
Supports automatic, individual, and batch processing for label creation
Automatic transmission of tracking IDs to customers
Creation of customs documents, delivery notes, invoices, correction invoices, daily logs, picking lists, and packing lists
Desktop app for barcode scanning and automatic printing available
Automatic status change of Shopify orders
Handles all national and international DHL and Post products
Rule-based and automatic Shipping-Label creation
Positive user feedback on efficiency improvements
Highly praised for quick and helpful customer support
Saves time by allowing bulk creation of labels and delivery notes
Cons
Cons
Requires specific customer account credentials
Not all features available without Shopify CarrierService API
Initial setup may be complex for new customers
Design options for automatic invoices could be more extensive
Not possible to control DHL parcel pickups directly through the app
Periodic issues with generating labels
Significant negative feedback on customer support responsiveness
Some users experience server errors and technical problems
Concerns about the cost of the app
Issues with label printing not being resolved promptly
Reports of lack of telephone support and unresponsive customer support