Compare Orderify ‑ Order Edit Cancel vs Editify Order Editor & Upsell

Name: Editify Order Editor &amp; Upsell
Brand: Shopvana

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Editify Order Editor & Upsell

Efficiently manage orders for a better organised store

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Editify Order Editor & Upsell

Efficiently manage orders for a better organised store

Rating

78 Reviews

9.1

26 Reviews

7.9

Pricing

Install App More info

Features

Reorder items
Edit orders
Cancel orders

Customer portal
Edit order
Search orders
Backdate orders
Edit shipping & billing

Screenshots

+ 1 more

Editify Order Editor & Upsell screenshot

+ 3 more

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Pros

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Efficiently manage order dates, saving time and reducing manual updates
Allows customers to amend their orders through a new customer portal
Merchants can toggle customer portal feature for added flexibility
Enables editing of order dates, ensuring accurate and up-to-date records
Includes additional features like editing order, searching orders, backdating orders, and modifying shipping cost and billing address

Cons

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Potential complexity if not familiar with managing various order details
May require initial time investment to understand and fully utilize all features
Customer portal feature might introduce additional support requests from customers

Launched

May 01, 2016

Feb 05, 2023

Developer

Built by Customer First focus

Apps:

Average Rating:

4.7

Reviews:

121

Built by Shopvana

Apps:

Average Rating:

2.2

Reviews:

Make Your Choice

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Compare Orderify ‑ Order Edit Cancel vs Editify Order Editor & Upsell

Orderify ‑ Order Edit Cancel

Editify Order Editor & Upsell

Orderify ‑ Order Edit Cancel