Compare Order Edit Customer Service vs Reorder Master ‑ Repeat Orders

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

Reorder Master ‑ Repeat Orders

Ease reordering with automated repeat orders and reminders.

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

Reorder Master ‑ Repeat Orders

Ease reordering with automated repeat orders and reminders.

Rating

199 Reviews

1.9

74 Reviews

9.1

Pricing

Try for Free More info

Features

Reorder items
Edit orders
Cancel orders

One-click reordering
Automated reminders
Reorder discounts
Edit reorders
Update quantity
Auto reminders
Reorder from order detail
Reorder from thank you

Screenshots

Reorder Master ‑ Repeat Orders screenshot

+ 7 more

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Pros

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Automated repeat orders and reminder emails streamline the reordering process
Increase in repeat purchases with reminder emails based on recent selections
Convenient re-order button added to past and new orders
Boost customer retention with discounts for repeat orders
1-click reordering with personalized notes enhances customer experience
Ability to edit reorders, add items, or upload files before reordering
Customers can update the quantity of reordered products
Supports both one-time purchases and subscriptions for recent orders
Auto reorder reminders with customizable time delays prompt customers to reorder
Easy reordering from the Order Detail Page or Thank You Page

Cons

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Potential over-reliance on automated emails might lead to customer fatigue
Possible technical issues with the integration of re-order buttons in past orders
Discounts for repeat orders might impact profit margins if not managed properly
Additional notes feature might require extra processing time, affecting efficiency
Complex features like file uploads and product quantity updates may require a steeper learning curve for users

Launched

May 01, 2016

Dec 15, 2019

Developer

Built by Customer First focus

Apps:

Average Rating:

4.7

Reviews:

305

Built by HulkApps.com

Apps:

Average Rating:

4.7

Reviews:

5,678

Make Your Choice

Try for Free More info View alternatives

Compare Order Edit Customer Service vs Reorder Master ‑ Repeat Orders

Order Edit Customer Service

Reorder Master ‑ Repeat Orders

Order Edit Customer Service

Reorder Master ‑ Repeat Orders

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Customer First focus

Built by HulkApps.com

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