Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

Rating

Rating

148 Reviews
9.2
53 Reviews
8.9

Pricing

Pricing

  • $11.99-$149 / Month
  • 7 Days Free Trial
  • $29-$450 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Shopify integration
  • Branded return portal
  • Custom return solutions
  • Timely notifications
  • Return shipping labels
  • Auto refunds
  • Video uploading
  • Auto request approval
  • Email notifications
  • Automatic tracking
  • Self-registration
  • Autogenerated slips
  • Effortless management
  • Image & comments attachment
  • Simple exchanges

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Pros

Pros

  • Generous free plan allowing full utilization of the app's features without financial burden
  • Exceptional customer support team, praised for their quick responses and dedication to helping users
  • Seamlessly integrates with Shopify while auto-syncing return status to the platform
  • Branded return portal and automated notifications to keep customers updated
  • Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
  • Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
  • Exclusive feature of video uploading for returns and exchanges
  • Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
  • Multiple users noted the app as easy to set up and customize
  • Receptive and open to user feedback and suggestions for improvements
  • Reliability and ease of use confirmed by multiple users
  • Automates returns, exchanges, and complaints processes, reducing manual workload
  • User-friendly interface with self-registration and autogenerated slips features
  • Seamless integration with Shopify, enhancing customer satisfaction
  • Includes digital return form and allows image and comment attachments
  • Email notifications keep customers informed throughout the process
  • Efficient setup and excellent customer service as highlighted by user reviews
  • Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
  • Cost-effective and offers quick integration, as noted by users

Cons

Cons

  • Limited language support in reviews may imply language constraints in the app
  • Dependent on Shopify, potentially limiting applicability for non-Shopify users

Launched

Launched

Mar 12, 2023
Jan 25, 2023

Developer

Developer

Apps:

4

Average Rating:

4.9

Reviews:

1,537

Apps:

1

Average Rating:

5

Reviews:

53

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