AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

Rating

Rating

2,415 Reviews
9.1
53 Reviews
8.9

Pricing

Pricing

  • $23-$239 / Month
  • Free Plan Available
  • $29-$450 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Flexible refund options
  • Self-service returns
  • Smart return rules
  • Exchange encouragement
  • Automated email updates
  • Automated return processes
  • Seamless return experience
  • Carrier efficiency
  • Branded return pages
  • Regional return routing
  • Automation rule settings
  • Email notifications
  • Automatic tracking
  • Self-registration
  • Autogenerated slips
  • Effortless management
  • Image & comments attachment
  • Simple exchanges

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Pros

Pros

  • Seamless returns experience that enhances customer satisfaction
  • Automation rules to save time and reduce manual work
  • Multiple return options including store credit, exchanges, and refunds to recapture revenue
  • Branded returns pages and automated email updates to reduce customer anxiety
  • Efficient management of carriers and warehouses
  • Great customer support with high ratings for responsiveness and helpfulness
  • All-in-one solution for managing returns and exchanges
  • Automates returns, exchanges, and complaints processes, reducing manual workload
  • User-friendly interface with self-registration and autogenerated slips features
  • Seamless integration with Shopify, enhancing customer satisfaction
  • Includes digital return form and allows image and comment attachments
  • Email notifications keep customers informed throughout the process
  • Efficient setup and excellent customer service as highlighted by user reviews
  • Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
  • Cost-effective and offers quick integration, as noted by users

Cons

Cons

  • Some users reported the app is not perfect and has room for improvement
  • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
  • Standard responses from support in some cases which might not fully address unique issues
  • Limited language support in reviews may imply language constraints in the app
  • Dependent on Shopify, potentially limiting applicability for non-Shopify users

Launched

Launched

Feb 27, 2017
Jan 25, 2023

Developer

Developer

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Apps:

1

Average Rating:

5

Reviews:

53

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