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WhatsApp Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

WhatsApp Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

109 Reviews
1.9
249 Reviews
9
156 Reviews
8.2

Pricing

Pricing

  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Free App
  • Free Plan Available
  • 14 Days Free Trial
  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Automated updates
  • Shared inbox
  • Cart recovery
  • Order confirmation
  • Delivery tracking
  • Whatsapp green tick
  • Whatsapp broadcasts
  • No code chatbots
  • Abandoned cart recovery
  • Product recommendations
  • Helpdesk inbox
  • Spin the wheel
  • Exit popups
  • Broadcast campaigns
  • Upselling/cross-selling
  • Customer data collection
  • Whatsapp shop
  • Automated query support
  • Cash-on-delivery conversion
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

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Pros

Pros

  • Reduces abandoned carts through WhatsApp notifications
  • Allows order confirmations, reducing the RTO of COD
  • Automates order updates, improving customer support
  • Efficiently manages incoming chats with a shared team inbox
  • Provides advanced No Code Chatbots for ease of use
  • Enables WhatsApp broadcasts and personalized messages
  • Offers delivery tracking reminders to keep customers informed
  • Enhances credibility with a WhatsApp Green Tick
  • Increases engagement through customizable WhatsApp chat widgets
  • Effortlessly showcases products using the WhatsApp Catalog
  • Improves customer service with auto-replies and personalized broadcasts
  • Boosts sales through abandoned cart recovery
  • Increases WhatsApp subscribers
  • Effective upselling/cross-selling
  • Helps convert cash on delivery to prepaid orders
  • Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
  • Omnichannel support inbox to engage customers and automate 70% of queries
  • Easy-to-use dashboard with a lot of segmentations available
  • Prompt and reliable technical support
  • Comprehensive management tools for WhatsApp campaigns
  • Direct connectivity with Shopify provides easy access to customer base and products
  • Significant increase in sales with a high return on investment
  • Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
  • Supports collection of product reviews on WhatsApp and uploading to various review platforms
  • Can drive 15X RoI through abandoned cart recovery campaigns
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • Limited to WhatsApp, may not engage users on other platforms
  • Reliance on WhatsApp's ecosystem might not suit all businesses
  • Potential learning curve for first-time users setting up chatbots
  • May require active WhatsApp number, complicating setup for some
  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Launched

Launched

Sep 10, 2020
Oct 06, 2019
Jul 13, 2021

Developer

Developer

Apps:

1

Average Rating:

4

Reviews:

109

Apps:

1

Average Rating:

4.9

Reviews:

249

Apps:

2

Average Rating:

4

Reviews:

389

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