Compare WhatsApp Chat & Abandoned Cart vs DC WhatsApp Marketing+Helpdesk

Name: DC WhatsApp Marketing+Helpdesk
Brand: DelightChat

WhatsApp Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

WhatsApp Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

116 Reviews

6.7

170 Reviews

9.1

164 Reviews

9.2

Pricing

Install App More info

Features

Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
Whatsapp broadcasts
No code chatbots

Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
Upselling/cross-selling
Customer data collection
Whatsapp shop
Automated query support
Cash-on-delivery conversion

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

WhatsApp Chat & Abandoned Cart screenshot

+ 3 more

DC WhatsApp Marketing+Helpdesk screenshot

+ 3 more

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Pros

Reduces abandoned carts through WhatsApp notifications
Allows order confirmations, reducing the RTO of COD
Automates order updates, improving customer support
Efficiently manages incoming chats with a shared team inbox
Provides advanced No Code Chatbots for ease of use
Enables WhatsApp broadcasts and personalized messages
Offers delivery tracking reminders to keep customers informed
Enhances credibility with a WhatsApp Green Tick
Increases engagement through customizable WhatsApp chat widgets
Effortlessly showcases products using the WhatsApp Catalog
Improves customer service with auto-replies and personalized broadcasts

Boosts sales through abandoned cart recovery
Increases WhatsApp subscribers
Effective upselling/cross-selling
Helps convert cash on delivery to prepaid orders
Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
Omnichannel support inbox to engage customers and automate 70% of queries
Easy-to-use dashboard with a lot of segmentations available
Prompt and reliable technical support
Comprehensive management tools for WhatsApp campaigns
Direct connectivity with Shopify provides easy access to customer base and products
Significant increase in sales with a high return on investment
Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
Supports collection of product reviews on WhatsApp and uploading to various review platforms
Can drive 15X RoI through abandoned cart recovery campaigns

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

Limited to WhatsApp, may not engage users on other platforms
Reliance on WhatsApp's ecosystem might not suit all businesses
Potential learning curve for first-time users setting up chatbots
May require active WhatsApp number, complicating setup for some

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Sep 10, 2020

Oct 06, 2019

Jan 24, 2021

Developer

Built by WATI: WhatsApp Team Inbox

Apps:

Average Rating:

4.2

Reviews:

116

Built by BiteSpeed

Apps:

Average Rating:

4.9

Reviews:

170

Built by DelightChat

Apps:

Average Rating:

4.9

Reviews:

164

Make Your Choice

Install App More info View alternatives

Compare WhatsApp Chat & Abandoned Cart vs DC WhatsApp Marketing+Helpdesk

WhatsApp Chat & Abandoned Cart

WhatsApp Chat & Abandoned Cart

DC WhatsApp Marketing+Helpdesk

WhatsApp Chat & Abandoned Cart

WhatsApp Chat & Abandoned Cart