AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Rating

Rating

4,778 Reviews
6.6
198 Reviews
7.3

Pricing

Pricing

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Automated notifications
  • Personalized product recommendations
  • Shipment analytics dashboard
  • Branded tracking pages
  • Ai-powered delivery estimates
  • Centralized shipment dashboard
  • Timely sms/email updates
  • Product recommendations
  • Order tracking
  • Collect reviews
  • Branded tracking page
  • Status updates
  • Nps calculation
  • Handle queries

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Pros

Pros

  • Provides live shipment updates via a branded order tracking page and automated notifications
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • Built-in analytics to get insights into shipment status and on-time performance
  • AI-powered estimated delivery dates to reassure anxious customers
  • Branded tracking pages with personalized product recommendations to boost sales
  • Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls
  • High-quality customer support with knowledgeable and responsive team
  • Easy to install and integrate, particularly for Shopify users
  • Highly appreciated customer service, often solving issues quickly
  • Option to remove branding for free, enhancing customization
  • Detailed shipment analytics dashboard for monitoring and analysis
  • Unified dashboard for all shipments, enhancing efficiency of order management
  • Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
  • Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
  • Includes branded order tracking page with an estimated delivery date
  • Features a feedback and review widget to collect customer reviews and calculate NPS score
  • Handles customer queries efficiently
  • Increases repeat purchases with product recommendations
  • Positive user review highlighting excellent support and satisfaction

Cons

Cons

  • App is considered expensive by some users
  • Takes time to learn every detail of the app functionality
  • Repetitive description in the application details may indicate lack of additional unique features
  • Limited availability of reviews to assess broader user experience and potential drawbacks
  • No information on integration with various eCommerce platforms beyond general D2C

Launched

Launched

May 08, 2012
Jun 14, 2016

Developer

Developer

Apps:

10

Average Rating:

4.8

Reviews:

22,971

Apps:

4

Average Rating:

4.6

Reviews:

1,063

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