AfterShip vs Shipway: Best Order Tracking for Shopify

Name: Shipway Order Tracking
Brand: Shipway

When it comes to managing order tracking for your Shopify store, choosing the right app can greatly enhance your customer experience and operational efficiency. In this comprehensive comparison of AfterShip and Shipway, two leading order tracking apps for Shopify, we'll examine various factors such as features, pricing, integrations, and ease of use. Whether you're a small business owner or an established seller, understanding the strengths and differences of AfterShip and Shipway will empower you to make an informed decision, helping you optimize your shipping processes and keep your customers informed in real time.

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Overview

What is AfterShip Order Tracking?

Aftership is a popular order tracking and delivery management app for Shopify, providing multi-carrier tracking, delivery estimates, and customer engagement tools.

Key Strengths:

Multi-carrier tracking support
Delivery time estimates
Customizable tracking pages

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

Rating

4,804 Reviews

199 Reviews

9.1

Pricing

Install App More info

Features

Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
Timely sms/email updates

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Screenshots

+ 6 more

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Provides live shipment updates via a branded order tracking page and automated notifications
Centralized shipment dashboard to track shipment status and identify exceptions
Built-in analytics to get insights into shipment status and on-time performance
AI-powered estimated delivery dates to reassure anxious customers
Branded tracking pages with personalized product recommendations to boost sales
Timely email and SMS notifications to reduce customer anxiety and WISMO calls
High-quality customer support with knowledgeable and responsive team
Easy to install and integrate, particularly for Shopify users
Highly appreciated customer service, often solving issues quickly
Option to remove branding for free, enhancing customization
Detailed shipment analytics dashboard for monitoring and analysis
Unified dashboard for all shipments, enhancing efficiency of order management

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Cons

App is considered expensive by some users
Takes time to learn every detail of the app functionality

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Launched

May 08, 2012

Jun 14, 2016

Developer

Built by AfterShip

Apps:

Average Rating:

4.7

Reviews:

23,067

Built by Shipway

Apps:

Average Rating:

4.6

Reviews:

1,075

Make Your Choice

Install App More info View alternatives

AfterShip vs Shipway: Best Order Tracking for Shopify

AfterShip Order Tracking

Shipway Order Tracking

AfterShip Order Tracking