Compare Joy Rewards & Loyalty Program vs Rivo: Loyalty Program, Rewards

Name: Rivo: Loyalty Program, Rewards
Brand: Rivo

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Overview

What is Joy Rewards & Loyalty Program?

Joy Rewards & Loyalty Program is a Shopify app focused on increasing customer engagement through points, discounts, and referral incentives. It emphasizes simplicity and automation.

Key Strengths:

Automated reward workflows
Gamified customer experience
Seamless Shopify integration

What is Rivo: Loyalty Program, Rewards?

Rivo Loyalty & Referrals is a Shopify app designed to boost customer retention through customizable loyalty programs, referral campaigns, and rewards.

Key Strengths:

Easy-to-use interface with drag-and-drop customization
Supports points, VIP tiers, and referral incentives
Seamless Shopify integration with no coding required

Rating

2,052 Reviews

9.3

2,557 Reviews

9.2

Pricing

Install App More info

Features

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Screenshots

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Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Launched

Jun 27, 2021

Jan 17, 2021

Developer

Built by Joy Loyalty (by Avada)

Apps:

Average Rating:

4.9

Reviews:

2,052

Built by Rivo

Apps:

Average Rating:

4.9

Reviews:

2,557

Make Your Choice

Install App More info View alternatives

Compare Joy Rewards & Loyalty Program vs Rivo: Loyalty Program, Rewards

Joy Rewards & Loyalty Program

Rivo: Loyalty Program, Rewards

Joy Rewards & Loyalty Program