Compare ZigZag Returns & Exchanges vs EcoReturns: AI powered Returns

Name: EcoReturns: AI powered Returns
Brand: Shopify

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

EcoReturns: AI powered Returns

Automate Returns, Exchanges, Credits & Lower refunds with AI

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

EcoReturns: AI powered Returns

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

213 Reviews

8.2

132 Reviews

9.2

Pricing

Install App More info

Features

Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders
Management dashboard
Set return rules
Track return progress
Key insights

Fraud prevention
Api integrations
Shipping labels
Automate returns
Automation rules
Post-purchase experience
Store credits
Exchange automation
Refund reduction
Configurable portal
Return policies
Branded notifications
Rma automation
Pickups automation
Inbuilt discounted labels
Ai growth tools
Chatgpt chatbot

Screenshots

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EcoReturns: AI powered Returns screenshot

+ 5 more

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Pros

Competitive Evri, Collect+ and USPS labels or option to upload your own
Customers can request returns, refunds, or exchanges via a branded portal
Customisable communications to keep customers updated
Ability to set rules and return windows, and track progress
Key insights into return processes
Auto-features to reduce manual tasks and streamline approvals and exchanges
Auto-generated labels for convenience
One-click refund approval and auto-creation of new orders for exchanges
Branded returns portal matching your domain's aesthetics
Returns management dashboard for comprehensive control

AI-powered management reduces refunds and frauds
Highly configurable return portal, policies, and automation rules
Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
Automates RMA, shipping labels, and pickups to reduce TAT
Inbuilt discounted labels/shipping or option to connect your own shipping provider
AI-based tools to prevent returns and improve profitability
Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
ChatGPT powered chatbot for enhanced customer experience
Positive user feedback on pricing, support, and features
Good customer support as evidenced by user reviews

Cons

Limited to specific carriers like Evri, Collect+, and USPS
Reliance on the app’s auto-generated labels might limit customization
Customisation options might require additional setup time
Users may experience a learning curve with the settings and dashboard
Potential dependency on the app's features for managing returns

Limited user reviews available to fully gauge overall user satisfaction
Potential complexity in initial setup due to extensive configurability
Dependence on AI and integrations might pose challenges for less tech-savvy users

Launched

Dec 17, 2017

Aug 11, 2021

Developer

Built by Shopify

Apps:

18915

Average Rating:

2.4

Reviews:

771,165

Built by Shopify

Apps:

18915

Average Rating:

2.4

Reviews:

771,165

Make Your Choice

Install App More info View alternatives

Compare ZigZag Returns & Exchanges vs EcoReturns: AI powered Returns

ZigZag Returns & Exchanges

EcoReturns: AI powered Returns

ZigZag Returns & Exchanges