Compare Yotpo ‑ Product Reviews App vs REVIEWS.io Product Reviews

Name: REVIEWS.io Product Reviews
Brand: Reviews.io

Yotpo: Product Reviews App

Collect and display customer content across the buyer journey.

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Yotpo: Product Reviews App

Collect and display customer content across the buyer journey.

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Overview

What is REVIEWS.io Product Reviews?

reviews.io is a Shopify app focused on collecting and displaying customer reviews, helping businesses build social proof and improve conversions.

Key Strengths:

Automated review requests via email and SMS
SEO-friendly review displays
Integration with Google Shopping for rich snippets

Rating

4,841 Reviews

9.2

671 Reviews

8.7

Pricing

Install App More info

Features

Social media integration
Customizable review widget
Ai-powered widgets
Google seller ratings
Smart filters
Sms and loyalty synergies
Seamless shop app integration

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Screenshots

+ 1 more

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Pros

Collect and display customer content across the buyer journey
AI-powered reviews widgets to gather high-quality product reviews
Partner integrations for displaying reviews on social media and search engines
Synergies between SMS, loyalty, and subscriptions
Customization options for the reviews widget
Smart Filters to display relevant content
Effortless syncing of reviews with the Shop app
Versatile display options including photo and video reviews
Various ways to collect reviews including automations and social media UGC
Outstanding customer support, often praised by users

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Cons

High dependency on customer support for implementation and problem resolution
Issues with importing reviews from other platforms
Some users experienced delays and unresponsiveness in customer support
Possible technical challenges for smaller businesses
Some users faced persistent plugin issues even after app installation

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Launched

Nov 14, 2011

Aug 05, 2014

Developer

Built by Yotpo

Apps:

Average Rating:

4.8

Reviews:

4,841

Built by Reviews.io

Apps:

Average Rating:

4.3

Reviews:

695

Make Your Choice

Install App More info View alternatives

Compare Yotpo ‑ Product Reviews App vs REVIEWS.io Product Reviews

Yotpo: Product Reviews App

REVIEWS.io Product Reviews

Yotpo: Product Reviews App