Yotpo vs Opinew: Best Review Apps for Your Store

Name: Opinew Product Reviews App UGC
Brand: Opinew

Yotpo ‑ Product Reviews App

Collect and display customer content across the buyer journey.

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress and Amazon reviews

Yotpo ‑ Product Reviews App

Collect and display customer content across the buyer journey.

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress and Amazon reviews

Rating

7,327 Reviews

9.5

1,757 Reviews

6.6

Pricing

Install App More info

Features

Social media integration
Customizable review widget
Ai-powered widgets
Google seller ratings
Smart filters
Sms and loyalty synergies
Seamless shop app integration

Automated review requests
Customizable widgets
Multi-platform integration
Photo/video reviews
Bulk review import
Review display automation

Screenshots

+ 1 more

Opinew Product Reviews App UGC screenshot

+ 8 more

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Pros

Collect and display customer content across the buyer journey
AI-powered reviews widgets to gather high-quality product reviews
Partner integrations for displaying reviews on social media and search engines
Synergies between SMS, loyalty, and subscriptions
Customization options for the reviews widget
Smart Filters to display relevant content
Effortless syncing of reviews with the Shop app
Versatile display options including photo and video reviews
Various ways to collect reviews including automations and social media UGC
Outstanding customer support, often praised by users

Easy import of reviews from Amazon, eBay, and AliExpress
Highly customizable review widgets that seamlessly blend with any website theme
24/7 customer support is highly praised for its responsiveness and effectiveness
Offers multiple ways to collect and display reviews, including emails, SMS, and QR codes
Can send automated review requests with options for including coupons to incentivize reviews
Supports rich review content including photos and videos, which can drive more conversions
Integrations available with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, and Rebuy
Positive reviews mention significant sales improvements due to optimized reviews
Users find the app easy to use and are generally satisfied with its functionality

Cons

High dependency on customer support for implementation and problem resolution
Issues with importing reviews from other platforms
Some users experienced delays and unresponsiveness in customer support
Possible technical challenges for smaller businesses
Some users faced persistent plugin issues even after app installation

Expensive pricing plans, which may not be clearly communicated upfront
Certain features like manual API integration for integrations may require expensive plans
Complaints about leftover code and broken links upon app uninstallation
Inconsistent import results where ratings are imported without corresponding reviews while still counting against the quota
Issues with translation functionality not working properly
Reports of poor customer support experiences for some users, particularly concerning unresolved issues after uninstalling the app
General concerns about hidden costs and lack of transparency in pricing and feature descriptions

Launched

Nov 14, 2011

Jul 25, 2017

Developer

Built by Yotpo

Apps:

Average Rating:

4.8

Reviews:

7,327

Built by Opinew

Apps:

Average Rating:

4.6

Reviews:

1,757

Make Your Choice

Install App More info View alternatives

Yotpo vs Opinew: Best Review Apps for Your Store

Yotpo ‑ Product Reviews App

Opinew Product Reviews App UGC

Yotpo ‑ Product Reviews App