Compare Yotpo ‑ Product Reviews App vs KNO Post Purchase Surveys

Name: KNO Post Purchase Surveys
Brand: KnoCommerce Inc

Yotpo ‑ Product Reviews App

Collect and display customer content across the buyer journey.

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Yotpo ‑ Product Reviews App

Collect and display customer content across the buyer journey.

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Overview

What is KNO Post Purchase Surveys?

Kno Post-Purchase Surveys is a Shopify app designed to help merchants collect customer feedback through customizable surveys after purchase. It integrates seamlessly with Shopify and offers actionable insights to improve customer experience.

Key Strengths:

Easy-to-use survey builder with no coding required
Customizable templates for quick setup
Real-time analytics to track responses

Rating

4,891 Reviews

9.4

76 Reviews

9.1

Pricing

Install App More info

Features

Social media integration
Customizable review widget
Ai-powered widgets
Google seller ratings
Smart filters
Sms and loyalty synergies
Seamless shop app integration

Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
Targeted audiences
Benchmarking
Attribution reports
Logic flows

Screenshots

+ 1 more

+ 3 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Collect and display customer content across the buyer journey
AI-powered reviews widgets to gather high-quality product reviews
Partner integrations for displaying reviews on social media and search engines
Synergies between SMS, loyalty, and subscriptions
Customization options for the reviews widget
Smart Filters to display relevant content
Effortless syncing of reviews with the Shop app
Versatile display options including photo and video reviews
Various ways to collect reviews including automations and social media UGC
Outstanding customer support, often praised by users

Easy-to-use interface for post-purchase surveys
Provides targeted audiences for more relevant feedback
Includes pre-built templates to simplify survey creation
Offers benchmarking to compare performance
Advanced attribution models to understand revenue impact
Utilizes zero-party data for deep customer insights
Comprehensive feedback through multi-question surveys
Enables informed marketing decisions
Quick 5-minute setup with over 30 full survey templates
Logic flows for in-depth analysis and increased engagement
Attribution reports and analyses for better understanding of ad performance
Ability to target surveys to specific customer segments using filters
Integrations with top platforms
Data dispersion via REST API

Cons

High dependency on customer support for implementation and problem resolution
Issues with importing reviews from other platforms
Some users experienced delays and unresponsiveness in customer support
Possible technical challenges for smaller businesses
Some users faced persistent plugin issues even after app installation

Complexity of data analysis might require a learning curve
Integration issues with certain platforms might arise
Cost may be a factor for smaller businesses
Some users might find too many features overwhelming

Launched

Nov 14, 2011

Oct 18, 2020

Developer

Built by Yotpo

Apps:

Average Rating:

4.8

Reviews:

4,891

Built by KnoCommerce Inc

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

Install App More info View alternatives

Compare Yotpo ‑ Product Reviews App vs KNO Post Purchase Surveys

Yotpo ‑ Product Reviews App

KNO Post Purchase Surveys

Yotpo ‑ Product Reviews App