Compare Yotpo: Email Marketing & SMS vs LiveRecover SMS Cart Recovery

Name: LiveRecover SMS Cart Recovery
Brand: Shopify

Yotpo: Email Marketing & SMS

Email & Text Marketing, SMS Automation and Abandoned Carts

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Yotpo: Email Marketing & SMS

Email & Text Marketing, SMS Automation and Abandoned Carts

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Rating

2,521 Reviews

7.7

76 Reviews

7.9

Pricing

Install App More info

Features

Product recommendations
A/b testing
Drag & drop editor
Email & sms campaigns
Automated flows
300+ templates
Built-in canva
Audience building
Design effective emails
Ai text assistance
Sign-up automation
Cart abandonment automation
Shopper data segments

Real-time engagement
Custom workflows
Knowledge base
Unique discounts
Performance metrics

Screenshots

+ 2 more

LiveRecover SMS Cart Recovery screenshot

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Pros

Flexible, pay-as-you-send pricing helps brands grow without excessive costs
Over 300 email templates and a drag & drop editor with Canva integration
Automated flows for email & SMS campaigns to drive sales and build relationships
AI tools to optimize writing, timing, audience building, and product recommendations
Easily craft, personalize, and A/B test campaigns
Responsive and highly praised customer support
Easy navigation and integration
High open rates for SMS campaigns
Positive overall user experience and seamless setup

Boosts revenue, Average Order Value (AOV), and conversion rates via SMS
Live agents provide personalized outreach to recover abandoned carts
Easy integration with your store within minutes
Suitable for both enterprise DTC brands and small businesses
Real-time SMS conversation engagement with customers
Configurable workflows with custom conditions for abandoned carts
Use of existing FAQs to populate the Knowledge Base to assist agents
Unique one-time discount codes generated for each customer
Access to insights and performance metrics

Cons

Reports of unauthorized charges and billing issues
Poor handling of abandoned cart reminders for non-subscribed users
Difficulties in account creation and access
Complaints about unresponsive or unhelpful support in some situations
Concerns regarding transparency in billing and refunds

Poor customer service with delayed responses – emails not answered in over 4 days and text support not responded in over 24 hours
Potential reliance on live agents which may not scale well if support response times are slow

Launched

Oct 12, 2015

Jan 13, 2021

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

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Compare Yotpo: Email Marketing & SMS vs LiveRecover SMS Cart Recovery

Yotpo: Email Marketing & SMS

LiveRecover SMS Cart Recovery

Yotpo: Email Marketing & SMS