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Yotpo: Email Marketing & SMS

Email & Text Marketing, SMS Automation and Abandoned Carts

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Yotpo: Email Marketing & SMS

Email & Text Marketing, SMS Automation and Abandoned Carts

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Rating

Rating

2,521 Reviews
7.7
76 Reviews
7.9

Pricing

Pricing

  • $19-$199 / Month
  • Free Plan Available
  • $49-$500 / Month
  • Free Plan Available
  • 30 Days Free Trial

Features

Features

  • Product recommendations
  • A/b testing
  • Drag & drop editor
  • Email & sms campaigns
  • Automated flows
  • 300+ templates
  • Built-in canva
  • Audience building
  • Design effective emails
  • Ai text assistance
  • Sign-up automation
  • Cart abandonment automation
  • Shopper data segments
  • Real-time engagement
  • Custom workflows
  • Knowledge base
  • Unique discounts
  • Performance metrics

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Pros

Pros

  • Flexible, pay-as-you-send pricing helps brands grow without excessive costs
  • Over 300 email templates and a drag & drop editor with Canva integration
  • Automated flows for email & SMS campaigns to drive sales and build relationships
  • AI tools to optimize writing, timing, audience building, and product recommendations
  • Easily craft, personalize, and A/B test campaigns
  • Responsive and highly praised customer support
  • Easy navigation and integration
  • High open rates for SMS campaigns
  • Positive overall user experience and seamless setup
  • Boosts revenue, Average Order Value (AOV), and conversion rates via SMS
  • Live agents provide personalized outreach to recover abandoned carts
  • Easy integration with your store within minutes
  • Suitable for both enterprise DTC brands and small businesses
  • Real-time SMS conversation engagement with customers
  • Configurable workflows with custom conditions for abandoned carts
  • Use of existing FAQs to populate the Knowledge Base to assist agents
  • Unique one-time discount codes generated for each customer
  • Access to insights and performance metrics

Cons

Cons

  • Reports of unauthorized charges and billing issues
  • Poor handling of abandoned cart reminders for non-subscribed users
  • Difficulties in account creation and access
  • Complaints about unresponsive or unhelpful support in some situations
  • Concerns regarding transparency in billing and refunds
  • Poor customer service with delayed responses – emails not answered in over 4 days and text support not responded in over 24 hours
  • Potential reliance on live agents which may not scale well if support response times are slow

Launched

Launched

Oct 12, 2015
Jan 13, 2021

Developer

Developer

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

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