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Yanet: Returns and Exchanges
Quick and simple way to manage returns, exchanges and refunds
ReturnGO Returns & Exchanges
Manage Returns, Exchanges, Refunds, Return Labels & Credits
Yanet: Returns and Exchanges
Quick and simple way to manage returns, exchanges and refunds
ReturnGO Returns & Exchanges
Manage Returns, Exchanges, Refunds, Return Labels & Credits
Overview
Overview
What is ReturnGO Returns & Exchanges?
ReturnGO is a Shopify returns management app that focuses on reducing return costs and increasing revenue through exchanges. It offers AI-powered recommendations and seamless integrations.
Key Strengths:
- AI-driven exchange suggestions to retain revenue
- Automated label generation and tracking
- Supports multi-language and multi-currency stores
Rating
Rating
9.2
9.2
Pricing
Pricing
Features
Features
- Email notifications
- Customizable portal
- Manage returns
- Flow-based solution
- Policy customization
- Embedded public portal
- Store credit options
- Order tracking
- One-click exchanges
- Carrier integrations
- Automated return portal
- Policy rule customization
- Return reasons automation
- Pre-paid return labels
Pros
Pros
- Quick and clear flow-based solution for managing returns and exchanges
- Ability to create customized return and exchange policies for different products and situations
- Embedded public portal for easy request submission by customers
- Email notifications keep customers updated at each step of the request
- Support for customizing portal text, banner, and colors to match store style
- Allows management of returns, exchanges, refunds, return labels, and credits in one place
- Provides one-click exchanges with an automated, branded, AI-powered return portal
- Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
- Automates RMA process and email notifications
- Offers order tracking and notifications for every shipment
- Supports product and variant exchange, gift returns, order cancellation, and store credit
- Flexible return reasons and options for follow-up questions, image, and video upload
- Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
- Automatically generated pre-paid return shipping labels for tracking returns
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more
Cons
Cons
- Customization options for the portal might require contacting support, which can be inconvenient
- Potential complexity in managing multiple different policies and rules
- Dependency on email notifications may not suit all customers' preferences
- While the app supports extensive customization, it might have a steep learning curve for new users
- Dependence on third-party integrations, which might require separate configurations
Categories
Categories
Launched
Launched
Apr 06, 2023
Sep 13, 2020
Developer
Developer
Apps:
5
Average Rating:4.8
Reviews:647
Apps:
1
Average Rating:4.9
Reviews:371
