Compare Yanet: Returns and Exchanges vs EcoReturns: Returns & Exchange

Name: EcoReturns: Returns &amp; Exchange
Brand: Shopify

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

EcoReturns: Returns & Exchange

Automate Returns, Exchanges, Credits & Lower refunds with AI

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

EcoReturns: Returns & Exchange

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

244 Reviews

9.4

125 Reviews

9.2

Pricing

Install App More info

Features

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal

Fraud prevention
Api integrations
Shipping labels
Automate returns
Automation rules
Post-purchase experience
Store credits
Exchange automation
Refund reduction
Configurable portal
Return policies
Branded notifications
Rma automation
Pickups automation
Inbuilt discounted labels
Ai growth tools
Chatgpt chatbot

Screenshots

+ 2 more

EcoReturns: Returns & Exchange screenshot

+ 5 more

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Pros

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

AI-powered management reduces refunds and frauds
Highly configurable return portal, policies, and automation rules
Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
Automates RMA, shipping labels, and pickups to reduce TAT
Inbuilt discounted labels/shipping or option to connect your own shipping provider
AI-based tools to prevent returns and improve profitability
Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
ChatGPT powered chatbot for enhanced customer experience
Positive user feedback on pricing, support, and features
Good customer support as evidenced by user reviews

Cons

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

Limited user reviews available to fully gauge overall user satisfaction
Potential complexity in initial setup due to extensive configurability
Dependence on AI and integrations might pose challenges for less tech-savvy users

Launched

Apr 06, 2023

Aug 11, 2021

Developer

Built by Shopify

Apps:

17650

Average Rating:

2.5

Reviews:

720,565

Built by Shopify

Apps:

17650

Average Rating:

2.5

Reviews:

720,565

Make Your Choice

Install App More info View alternatives

Compare Yanet: Returns and Exchanges vs EcoReturns: Returns & Exchange

Yanet: Returns and Exchanges

EcoReturns: Returns & Exchange

Yanet: Returns and Exchanges