Compare Yanet Returns & Exchanges vs ZigZag Returns & Exchanges

Name: ZigZag Returns &amp; Exchanges
Brand: Shopify

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

260 Reviews

9.3

215 Reviews

8.2

Pricing

Install App More info

Features

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal

Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders
Management dashboard
Set return rules
Track return progress
Key insights

Screenshots

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Pros

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

Competitive Evri, Collect+ and USPS labels or option to upload your own
Customers can request returns, refunds, or exchanges via a branded portal
Customisable communications to keep customers updated
Ability to set rules and return windows, and track progress
Key insights into return processes
Auto-features to reduce manual tasks and streamline approvals and exchanges
Auto-generated labels for convenience
One-click refund approval and auto-creation of new orders for exchanges
Branded returns portal matching your domain's aesthetics
Returns management dashboard for comprehensive control

Cons

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

Limited to specific carriers like Evri, Collect+, and USPS
Reliance on the app’s auto-generated labels might limit customization
Customisation options might require additional setup time
Users may experience a learning curve with the settings and dashboard
Potential dependency on the app's features for managing returns

Launched

Apr 06, 2023

Dec 17, 2017

Developer

Built by Shopify

Apps:

18248

Average Rating:

2.5

Reviews:

747,217

Built by Shopify

Apps:

18248

Average Rating:

2.5

Reviews:

747,217

Make Your Choice

Install App More info View alternatives

Compare Yanet Returns & Exchanges vs ZigZag Returns & Exchanges

Yanet Returns & Exchanges

ZigZag Returns & Exchanges

Yanet Returns & Exchanges