Compare Yanet Returns & Exchanges vs Synctrack: Returns & Exchanges

Name: Synctrack: Returns &amp; Exchanges
Brand: Shopify

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Rating

274 Reviews

9.2

123 Reviews

9.2

Pricing

Install App More info

Features

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal

Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
Video uploading
Auto request approval

Screenshots

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Synctrack: Returns & Exchanges screenshot

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Pros

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

Generous free plan allowing full utilization of the app's features without financial burden
Exceptional customer support team, praised for their quick responses and dedication to helping users
Seamlessly integrates with Shopify while auto-syncing return status to the platform
Branded return portal and automated notifications to keep customers updated
Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
Exclusive feature of video uploading for returns and exchanges
Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
Multiple users noted the app as easy to set up and customize
Receptive and open to user feedback and suggestions for improvements
Reliability and ease of use confirmed by multiple users

Cons

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

Launched

Apr 06, 2023

Mar 12, 2023

Developer

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,431

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,431

Make Your Choice

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Compare Yanet Returns & Exchanges vs Synctrack: Returns & Exchanges

Yanet Returns & Exchanges

Synctrack: Returns & Exchanges

Yanet Returns & Exchanges