Compare Yanet Returns & Exchanges vs ReturnGO Returns & Exchanges

Name: ReturnGO Returns &amp; Exchanges
Brand: Shopify

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Overview

What is ReturnGO Returns & Exchanges?

ReturnGO is a Shopify returns management app that focuses on reducing return costs and increasing revenue through exchanges. It offers AI-powered recommendations and seamless integrations.

Key Strengths:

AI-driven exchange suggestions to retain revenue
Automated label generation and tracking
Supports multi-language and multi-currency stores

Rating

268 Reviews

9.3

356 Reviews

9.2

Pricing

Install App More info

Features

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

Screenshots

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Pros

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

Allows management of returns, exchanges, refunds, return labels, and credits in one place
Provides one-click exchanges with an automated, branded, AI-powered return portal
Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
Automates RMA process and email notifications
Offers order tracking and notifications for every shipment
Supports product and variant exchange, gift returns, order cancellation, and store credit
Flexible return reasons and options for follow-up questions, image, and video upload
Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
Automatically generated pre-paid return shipping labels for tracking returns
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

While the app supports extensive customization, it might have a steep learning curve for new users
Dependence on third-party integrations, which might require separate configurations

Launched

Apr 06, 2023

Sep 13, 2020

Developer

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,503

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,503

Make Your Choice

Install App More info View alternatives

Compare Yanet Returns & Exchanges vs ReturnGO Returns & Exchanges

Yanet Returns & Exchanges

ReturnGO Returns & Exchanges

Yanet Returns & Exchanges