Compare Yanet Returns & Exchanges vs ExchangeIt Returns & Exchange

Name: ExchangeIt Returns &amp; Exchange
Brand: Shopify

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Rating

268 Reviews

9.3

88 Reviews

9.1

Pricing

Install App More info

Features

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal

Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
Cancellation handling
Integrated with shopify
Aftership order compatibility
Flexible inventory locations
Streamlined exchange creation
Auto-calculation of refunds
Customer detail autocompletion
Customizable shipping modifications

Screenshots

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ExchangeIt Returns & Exchange screenshot

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Pros

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

Seamlessly process returns and exchanges from Shopify Admin
Works with orders fulfilled by Aftership
Efficiently handle cancellation and refund requests
Streamline order and inventory management
Simplify the return form process
Manage returns and refunds directly within Shopify Admin for streamlined operations
Flexible inventory restock by choosing products and selecting inventory locations
Create exchange orders directly within your orders page, simplifying the fulfillment process
Flexible refund options: auto-calculate or customize refunds from returned items
Autocomplete customer details and modify shipping as needed for seamless returns

Cons

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

Limited to Shopify Admin, may not be suitable for non-Shopify platforms
Dependent on Aftership for order fulfillment, which may not be preferable for all users
Potential learning curve for new users in integrating and utilizing all features efficiently
Customer support response times can vary

Launched

Apr 06, 2023

Sep 27, 2015

Developer

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,503

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,503

Make Your Choice

Install App More info View alternatives

Compare Yanet Returns & Exchanges vs ExchangeIt Returns & Exchange

Yanet Returns & Exchanges

ExchangeIt Returns & Exchange

Yanet Returns & Exchanges