Compare Yagi Order Cancellable vs Orderify ‑ Order Edit Cancel

Name: Orderify ‑ Order Edit Cancel
Brand: Customer First focus

Yagi Order Cancellable

Let customers cancel order or reorder easily

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Yagi Order Cancellable

Let customers cancel order or reorder easily

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Overview

What is Orderify ‑ Order Edit Cancel?

Order Edit Customer Service is a Shopify app focused on streamlining order adjustments and customer service workflows. It enables merchants to edit orders, issue refunds, and communicate changes to customers efficiently.

Key Strengths:

Quick order modifications
Built-in customer notifications
Affordable pricing plans

Rating

36 Reviews

9.1

71 Reviews

9.1

Pricing

Install App More info

Features

Order status integration
Cancel order easily
Reorder products quickly
Set cancellation limit
Tag for non-cancellable

Reorder items
Edit orders
Cancel orders

Screenshots

+ 3 more

+ 1 more

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Pros

Allows customers to cancel orders on their own with one click, enhancing customer satisfaction
Enables customers to reorder previous order items easily, improving convenience for repeat purchases
Reduces customer support workload by allowing customers to handle cancellations and reorders themselves
Potentially reduces chargebacks by allowing customers to cancel unfulfilled orders, mitigating disputes
Provides flexibility by allowing merchants to set a cancellation time limit, preventing last-minute cancellations
Includes functionalities to specify non-cancellable products or orders using the 'cannot-cancel' tag
Supports integration with the Thank You/Order Status page for easy access

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Cons

May not be suitable for businesses with strict no-cancellation policies or customized products
Requires careful configuration to ensure that only eligible orders/products are cancellable

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Launched

Jan 13, 2021

May 01, 2016

Developer

Built by Yagi Software

Apps:

Average Rating:

Reviews:

123

Built by Customer First focus

Apps:

Average Rating:

4.7

Reviews:

114

Make Your Choice

Install App More info

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Compare Yagi Order Cancellable vs Orderify ‑ Order Edit Cancel

Yagi Order Cancellable

Orderify ‑ Order Edit Cancel

Yagi Order Cancellable