Compare Wizybot ‑ AI Chatbot vs Facebook Chat Box

Name: Facebook Chat Box - Chatbot
Brand: Shopify

Wizybot ‑ AI Chatbot

Automatize customer support requests with ChatGPT AI

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Wizybot ‑ AI Chatbot

Automatize customer support requests with ChatGPT AI

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Rating

155 Reviews

9.1

505 Reviews

7.2

Pricing

Install App More info

Features

Automated responses
Quick setup
Product recommendations
Promotions automation
Human-like interactions
Sales chatbots

Live chat
Order confirmation
Abandoned cart messages
Subscribe popup
Marketing campaign

Screenshots

+ 2 more

+ 4 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Automates customer support with human-like responses using ChatGPT AI
Easy and quick setup, taking only 10-15 minutes without needing to build complex workflows
Pre-made chatbots for sales and support that drive revenue and provide immediate customer answers
Capability to set automated promotions and product recommendations
Round-the-clock customer support enhances customer satisfaction and experience
Efficient handling of high volumes of customer inquiries
Provides powerful analytics and recommendation tools based on machine learning algorithms
Highly customizable communication and easy configuration
Positive user feedback on customer service excellence and support team professionalism

Allows direct live chat with customers through Facebook Messenger
Helps store owners stay connected with customers uninterruptedly
Stores conversations for future marketing campaigns
Sends notifications for abandoned carts to encourage faster checkout
Provides a popup with discount codes to encourage customer sign-up
Automates marketing campaigns through Messenger
Sends detailed order confirmation messages

Cons

Chat box lacks both a close and minimize option, causing inconvenience, especially on mobile devices
Without the ability to close the chat box, it can disrupt the shopping experience for customers

Dependent on Facebook Messenger platform which may not be preferred by all customers
Potential for notification overload leading to customer annoyance
May require continuous monitoring to respond promptly to customer inquiries
Relies heavily on user's Facebook engagement which can be limited based on demographic
Possible integration and technical issues with existing store infrastructure
Frequent updates and maintenance might be needed to stay compliant with Facebook's policies

Launched

Jul 03, 2023

Jun 12, 2018

Developer

Built by Wizybot Inc

Apps:

Average Rating:

4.9

Reviews:

155

Built by Shopify

Apps:

1474

Average Rating:

2.9

Reviews:

42,868

Make Your Choice

Install App More info View alternatives

Compare Wizybot ‑ AI Chatbot vs Facebook Chat Box - Chatbot

Wizybot ‑ AI Chatbot

Facebook Chat Box - Chatbot

Wizybot ‑ AI Chatbot