W3 Custom Order Status vs Order Lookup: Shopify Apps Compared

Name: Order Lookup | venntov
Brand: venntov

Choosing the right tools to streamline your e-commerce operations on Shopify is essential for maximizing efficiency and enhancing customer satisfaction. If you're deciding between the W3 Custom Order Status and Order Lookup by Venntov apps, you're in the right place. This comprehensive comparison will delve into the features, integrations, user experiences, and pricing of both apps, enabling you to make an informed decision. Whether you're focused on improving order management or offering seamless order tracking, understanding these two solutions will help you select the best fit for your Shopify store.

W3 Custom Order Status

Create and manage custom statuses for your orders.

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

W3 Custom Order Status

Create and manage custom statuses for your orders.

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Rating

99 Reviews

6.6

138 Reviews

6.9

Pricing

Install App More info

Features

Customizable notifications
Unlimited statuses
One-page dashboard
Separate workflows
User accounts

Real-time updates
Carrier integration
Customer portal
Customizable page
Live order tracking

Screenshots

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Pros

Helps track the production process for orders, providing clear visibility
Notifies customers at every step, enhancing customer loyalty and trust
Reduces time spent on phone calls and emails for order updates
Straightforward, one-page dashboard for easy navigation and order management
Allows creation of unlimited statuses to track the entire production process
Organize statuses into separate workflows for better control
User accounts with access and permission settings without needing to log into Shopify
Customizable emails and SMS messages to keep customers informed

Reduces support requests by providing real-time order tracking information for customers
Adds an easy-to-use customer-facing portal to Shopify storefronts
Empowers customers to access their order information using their email and order number
Includes any store owner-added notes or tracking information in the portal
Supports order tracking across over 100 shipping carriers
Offers a customizable order lookup page to fit branding and store design

Cons

Depending on the setup, customization might be complex for some users
May require additional training for staff to fully utilize all features
Reliance on consistent client notifications might cause issues if there are any bugs or system failures
Potential for information overload if not managed properly, with too many statuses and notifications

May require initial setup and customization to integrate seamlessly with existing Shopify storefront
Relies on customer interaction with the portal; customers who prefer direct support might not engage with it
Potential technical issues if there are changes or disruptions in shipping carrier APIs

Launched

Sep 23, 2016

Oct 10, 2012

Developer

Built by W3trends

Apps:

Average Rating:

4.7

Reviews:

789

Built by venntov

Apps:

Average Rating:

3.9

Reviews:

1,905

Make Your Choice

Install App More info View alternatives

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W3 Custom Order Status vs Order Lookup: Shopify Apps Compared

W3 Custom Order Status

Order Lookup | venntov

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