Compare VanChat AI Chatbot & Live Chat vs LiveChat: AI live chat by Text

Name: LiveChat: AI live chat by Text
Brand: Shopify

VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Rating

96 Reviews

9.2

44 Reviews

6.7

Pricing

Install App More info

Features

Customizable chat widget
24/7 service
Proactive recommendations
Automatically retrained
Multiple knowledge uploads

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Screenshots

VanChat AI Chatbot & Live Chat screenshot

+ 1 more

LiveChat: AI live chat by Text screenshot

+ 2 more

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Pros

24/7 human-like customer service
Supports over 100 languages
Proactively sends product recommendations based on customer behaviors
Automatically retrains the AI with the latest product information
Multiple ways to upload knowledge to AI (files, links, and Q&A)
One-click to install customized chat widget to your store
Accurately identifies user intents and behaviors
Detects user emotions to convert visitors into buyers
Enhances customer satisfaction, minimizes abandonment rates, and boosts revenue
Platform is intuitive and functions make responding to queries and closing sales quick and easy

Immediate engagement with shoppers using pre-set messages
Capability to send discount codes based on visitor behavior
Access to customer details like cart content and order history
Possibility to send product recommendations linking directly to product pages
Real-time cart preview feature
Engage shoppers with coupons, deals, and announcements
Integration with popular messaging apps like Messenger and WhatsApp

Cons

No mention of pricing, which could be a concern for budget-conscious users
Dependency on AI accuracy and effectiveness, which can vary
Potential issues with customizations and integrations in unique cases
No reference to customer support for the app itself in case of issues
Possible language-specific limitations despite broad support

Potential for intrusive experience if messages are too frequent
Requires monitoring and ongoing management to maintain effectiveness
Dependence on predefined criteria which may not cover all shopper behaviors
Possibility of technical issues or glitches during integration with other apps

Launched

Feb 05, 2024

Nov 29, 2017

Developer

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Make Your Choice

Install App More info View alternatives

Install App More info

Compare VanChat AI Chatbot & Live Chat vs LiveChat: AI live chat by Text

VanChat AI Chatbot & Live Chat

LiveChat: AI live chat by Text

VanChat AI Chatbot & Live Chat