Tracktor vs Postship: Best Shopify Order Tracking Apps

Name: Postship Order Tracking Upsell
Brand: Instasell

Are you looking to enhance your Shopify store's order tracking capabilities and can't decide between Tracktor and Postship? In this comparative analysis, we delve into Tracktor vs. Postship, highlighting key features, user experiences, pricing, integrations, and more, specifically tailored for Shopify users. Both apps aim to streamline order tracking, improve customer satisfaction, and increase sales through upselling. Whether you're a new Shopify entrepreneur or a seasoned e-commerce professional, this comparison guide will help you evaluate which order tracking solution aligns best with your business goals and operational needs.

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Overview

What is Postship Order Tracking Upsell?

Postship is a Shopify app designed to enhance order tracking and post-purchase upsells. It helps store owners improve customer experience with branded tracking pages and automated upsell opportunities.

Key Strengths:

Branded tracking pages for a seamless customer experience
Automated post-purchase upsells to boost revenue
Easy integration with Shopify stores

Rating

743 Reviews

7.9

110 Reviews

Pricing

Install App More info

Features

Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
3d interactive map

Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup

Screenshots

+ 3 more

Postship Order Tracking Upsell screenshot

+ 1 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Track orders across the globe with over 1,500 integrated carriers
Increases customer satisfaction and lowers support costs by preventing 'WISMO' calls
Empowers customers to track their own orders and reduces the need for customer support
Trigger email/SMS notifications when a package is out for delivery or arrives, keeping customers informed
Manage what customers see with a branded tracking page, enhancing the brand experience
Access timely tracking insights with a 3D interactive map of all order locations
Fully customizable features allow for creativity and flexibility in customer experience

Intuitive and beautiful order tracking page for customers to track orders
Smart order lookup page to manage & analyze all shipping data in one place
Branded order lookup page for customers that increases customer loyalty
Powerful shipping analytics
24/7 live chat and email support
Better performance than Aftership, Tracktor, and Wonderment in terms of accuracy
Supports 1400+ carriers

Cons

Can be complex to set up due to the extensive customization options
Might require ongoing maintenance to keep up with the latest carrier integrations and updates
Depending on the scale of usage, could potentially incur additional costs related to SMS/email notifications and customization

Poor user experience as per user review
Custom email and SMS notifications settings do not persist
Support team does not respond promptly; a user waited 7 hours without a reply
Order status changing takes a long time and has limited options (only 'out for delivery' and 'delivered')
Emails and SMS notifications reportedly do not go through

Launched

Jun 14, 2015

Aug 03, 2023

Developer

Built by ShopPad Inc.

Apps:

Average Rating:

4.7

Reviews:

7,433

Built by Instasell

Apps:

Average Rating:

4.5

Reviews:

292

Make Your Choice

Install App More info View alternatives

Tracktor vs Postship: Best Shopify Order Tracking Apps

Tracktor Order Tracking

Postship Order Tracking Upsell

Tracktor Order Tracking