Compare TrackingMore Order Tracking vs 17TRACK Tracking & Returns

Name: 17TRACK Order Tracking
Brand: 17TRACK

TrackingMore Order Tracking

Empower your business with order lookup & sales solutions.

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

TrackingMore Order Tracking

Empower your business with order lookup & sales solutions.

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Overview

What is 17TRACK Order Tracking?

17Track is a global order tracking app that supports over 1,000 carriers worldwide. It helps Shopify store owners provide real-time tracking updates to customers.

Key Strengths:

Wide carrier support (1,000+ carriers)
Multi-language and multi-currency support
Customizable tracking page

Rating

384 Reviews

9.3

2,232 Reviews

9.6

Pricing

Install App More info

Features

Carrier integration
Multilingual tracking page
Proactive customer notifications
Estimated delivery dates
Dropshipping support
Automated order syncing
Product upsell opportunities
Customizable tracking notifications
Shipment dashboard management

Global order tracking
Self-service tracking
Status notifications
Featured products upsell
Hide off-shore fulfillment
Paypal push integration
Customized tracking page
Triggered email notifications
Buyer protection options
Insightful shipment analytics

Screenshots

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Pros

Automatically sync orders and update shipping information from over 1,200 carriers globally
Multilingual tracking page with proactive notifications for customers
24/7 live support
Boosts sales through discount features on tracking pages and emails
Enhances conversion rates with pre-sale and post-purchase estimated delivery dates
Supports global business with 1200+ carriers and auto syncs Paypal tracking
Enhanced tracking pages featuring tailored product recommendations
Automated email notifications for shipment status reduce complaints
Detailed insights on shipment and carrier performance through the dashboard and analytics
Supports dropshipping mode and can hide or replace keywords in shipping details
High customer satisfaction with praise for customer support, particularly mentioning representatives like Ashley and Richie
Easy to install and use with comprehensive options

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Cons

Recent issues with real-time carrier updates, requiring manual refresh by support
Feedback on needing more free features and a fixed main menu in order sorting

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Launched

Aug 12, 2018

Jan 03, 2021

Developer

Built by TrackingMore

Apps:

Average Rating:

4.9

Reviews:

384

Built by 17TRACK

Apps:

Average Rating:

4.9

Reviews:

2,232

Make Your Choice

Install App More info View alternatives

Compare TrackingMore Order Tracking vs 17TRACK Tracking & Returns

TrackingMore Order Tracking

17TRACK Order Tracking

TrackingMore Order Tracking